Executive summary

Charities are increasingly operating in what we call Protection Mode. Rising demand, financial pressures, misinformation, online hostility and rapid technological change are reshaping how organisations deliver their work.

This report explores how charities are adapting and the support needed to build resilience for the future.

Download the report

Read the full report for detailed findings, insights from charity leaders across the UK and recommendations on the support organisations need to operate safely, confidently and sustainably.

This report was produced by NCVO, in partnership with Zurich, and is informed by engagement forums and a summit involving charity leaders, trustees, staff and volunteers from across the sector.

Help and guidance

We’ve brought together a range of practical resources to help charities strengthen resilience, support their people and respond to emerging risks.

This page was last reviewed for accuracy on 10 June 2026