Nicola Upton
Associate consultant
Nicola focuses on service development, strategy, change, and navigating challenging times.
With 20+ years experience in leadership, in large and small charities and the public sector, Nicola has served as a CEO and a Director. In these roles she has led service delivery, fundraising, and public engagement. She's also led multiple change programmes including strategic transformation, restructure, and closure with a focus on compassionate leadership and sustainable outcomes.
Nicola has substantial experience in organisational design, staff development, governance, strategy and social enterprise, and is a qualified and experienced trainer and facilitator.
Nicola is committed to supporting charities to improve their resilience and capacity, and to help to answer the ‘knotty questions’ they have with practical, achievable solutions. Her north star is the people of the organisations she works with – working in a way that centres the needs of beneficiaries, volunteers, and staff, and engages them in the journey, whatever the end point.
Areas of expertise
- Organisational change
- Navigating challenging times and crisis
- Governance
- Policy and process development
- Strategy development
- Leadership development and team cohesion
- Quality assurance and best practice
Nicola's clients have included
- Voluntary Action North Somerset
- NowTeach
- Alopecia UK
- Community Action Sutton
- Leo Academies Trust
Get in touch
If you're interested in working with Nicola or finding out more about our consultancy services, please complete the contact form below.