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Quality standards offer organisations, both in and outside the voluntary sector, an externally-verified seal of approval including Investing in Volunteers, Trusted Standard, Charity Essentials and the Approved Provider Standard

Involving volunteers

Organisations have been awarded the Trusted Charity Mark

From online training and practical guidance to written resources and consultancy, we provide all the tools you need to serve your charity in the most effective way

Our Service Directory connect members with specialists who can save our members time and money. Each specialist has experience working with charities and voluntary organisations.

Finance
People, HR and recruitment
IT and data protection

Collaboration
Involving volunteers

Government and politics

Involving volunteers

Involving volunteers

Involving volunteers

Equity, diversity and inclusion

Coronavirus
Involving volunteers

A review of the voluntary sector's operating environment.

Responding to crises
Coronavirus
Funding and income

Collaboration
Impact and evaluation

Involving volunteers

Learn about Theory of Change as a process and a tool

Business planning and strategy

Find out what's involved in setting the direction of your charity

Business planning and strategy

Use this section to select the right tools to help you understand your landscape and conditions.

Business planning and strategy

A guide to help your organisation with your SWOT (strengths, weaknesses, opportunities, threats) analysis

A guide to help organisations consider how the world is changing

A guide for your organisation to look at the priorities and impact of other organisations in your area of work

Find out about how to select the right tools to help you make good decisions

Business planning and strategy

A guide to help your organisation explore it's activities to assess the extent to which each contributes to value and surplus

Use this tool to help you identify the forces working for and against a particular option

Use this tool to help your organisation explore tradeoffs

This course will give trustees an overview and understanding of charity governance, regulation and best practice

This course will help you implement structures and processes to support trustees, and ensure systems are aligned with your organisation’s purpose and objectives

Learn how to create an evaluation plan to better understand and demonstrate the difference your work makes

This course will help people with little or no financial background to feel confident in managing day-to-day charity finance

This course will introduce processes and tools to help ensure that decision-making is responsive to your environment and focused on the most important issues affecting your organisation

All voluntary organisations have a duty to keep the people they work with safe from harm. This course introduces the basics of safeguarding within a charity context in England and highlights effective safeguarding practice

Learn how to create your own theory of change and narrative. This course will challenge you to think critically about what you're doing and why

A network open to all NCVO members working within the volunteering ecosystem. Have your say on the government's consultation on making volunteering a tool in its immigration proposals.

This course provides an introduction to the key principles of good volunteer management and how to apply them in your organisation

This course will equip managers in the voluntary sector with the skills and techniques they need to effectively manage paid members of staff

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Charity trustee induction and refresher (2 x 0.5 days)

Supporting good governance (4 x 0.5 days)

Outcomes and impact measurement (1 day)

Charity finance skills (1 day)

Strategic planning: tools for decision making (1 day)

Safeguarding essentials in charities (1 day)

Theory of change for strategic planning and evaluation (1 day)

Good practice in volunteer management (1 day)

Managing people in the charity sector (2 days)

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