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How we pick our trusted suppliers and make sure they're meeting the needs of the sector

Quality standards offer organisations, both in and outside the voluntary sector, an externally-verified seal of approval including Investing in Volunteers, Trusted Standard, Charity Essentials and the Approved Provider Standard

Involving volunteers

Organisations have been awarded the Trusted Charity Mark

From online training and practical guidance to written resources and consultancy, we provide all the tools you need to serve your charity in the most effective way

Our Service Directory connect members with specialists who can save our members time and money. Each specialist has experience working with charities and voluntary organisations.

Finance
People, HR and recruitment
IT and data protection

We have four goals to focus our activity, all underpinned by our values

Information on our governance, trustee board and committees

Download and read our annual reports and accounts

How to make a complaint if you're unhappy with any part of our service

Employing and managing staff
Equity, diversity and inclusion

Coronavirus
Responding to crises
Government and politics

Government and politics
Involving volunteers

Government and politics
Involving volunteers

Government and politics

Equity, diversity and inclusion
Governance

Employing and managing staff
Collaboration

Employing and managing staff
Collaboration

Funding and income
Coronavirus
Responding to crises

Equity, diversity and inclusion
Involving volunteers

Guidance on fundraising through the gift economy (public giving, voluntary donations) and the open market (trading)

Collaboration

Reasons for forming a consortium and examples of voluntary sector consortia

Collaboration

The different ways that voluntary organisations can work together collectively to bid for and deliver public service contracts

Collaboration

Step-by-step guidance to help voluntary organisations develop a consortium

Collaboration

Guidance on scoping and planning before you set up a voluntary-sector consortium

Collaboration

How to form the initial working group that will help partners set up a consortium

Collaboration

An outline of how much funding is required to establish a voluntary sector consortium, and some of the potential funding sources

Collaboration

Why you need to engage stakeholders such as commissioners and local organisations in your consortium development, and how to involve them

Collaboration

An overview of the key policies and procedures that will support the operational running of a consortium

Collaboration

A guide to becoming an incorporated company

Collaboration

This course will give trustees an overview and understanding of charity governance, regulation and best practice

This course will help people with little or no financial background to feel confident in managing day-to-day charity finance

Get an overview of the key tasks and considerations when creating a volunteer strategy. Learn how to develop a strategy that compliments your business plan and create a framework for building success

This introductory course explains the key trustee responsibilities for safeguarding, following guidance from the Charity Commission

This course provides an introduction to the key differences between mentoring and coaching. You’ll learn how to use both skills effectively to develop and support staff, volunteers and clients

This course provides an introduction to the key principles of good volunteer management and how to apply them in your organisation

All voluntary organisations have a duty to keep the people they work with safe from harm. This course introduces the basics of safeguarding within a charity context in England and highlights effective safeguarding practice

This one-day training course provides an overview of the roles and responsibilities of safeguarding leads in charities in England

This practical course is specifically tailored to the voluntary sector. It’s designed to give you all the principles and practical tools you need to plan, deliver and evaluate your project successfully

This course will help you to manage conflict and problem solve with your volunteers, and navigate the process of ending volunteering well.

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Charity trustee induction and refresher (2 x 0.5 days)

Charity finance skills (1 day)

Developing a volunteer strategy (1 day)

Safeguarding essentials for trustees (0.5 day)

Mentoring and coaching skills (0.5 days)

Good practice in volunteer management (1 day)

Safeguarding essentials in charities (1 day)

Designated safeguarding leads in charities (1 day)

Project management in the voluntary sector (2 days)

Managing conflict and ending volunteering well (0.5 day)

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