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Trustees' Week webinar series

New to trusteeship or looking to hone your skills? Sign in to access our Trustees' Week webinar series

Involving volunteers

Practical and step by step guidance to help you manage volunteers and the process of volunteering well

  • Involving volunteers

Understanding volunteering

Learn what volunteering is, why it's important, and how to develop a volunteering strategy for your organisation

  • Involving volunteers

What is volunteering?

Find out what volunteering is and how to get started

  • Involving volunteers

Why involve volunteers?

How volunteers can benefit your organisation and play an important role in your work

  • Involving volunteers

Writing a volunteering strategy

A volunteer strategy helps secure the support to help your volunteering do more

  • Involving volunteers

Equity, diversity and inclusion in volunteering

Understand how equity, diversity and inclusion affects volunteers and those they support

  • Involving volunteers

Planning for volunteers

How to set your organisation up to involve volunteers

  • Involving volunteers

Writing volunteer role descriptions

How to write volunteer role descriptions that show your volunteers' roles and responsibilities

  • Involving volunteers

Paying volunteer expenses

It’s good practice to pay back volunteers for expenses they incur while volunteering

  • Involving volunteers

Employment Rights Bill: what charities need to know

The Employment Rights Bill introduces the biggest changes to UK employment law in decades. Find out when these changes will happen and what you should be doing to get ready.

Updates to NCVO’s executive team

Membership body announces changes to its executive team following the arrival of new CEO, Kate Lee.

What the Autumn 2025 Budget means for your charity

Limited measures announced, but not enough to ease financial strain on charities.

  • Funding and income
  • Government and politics

Charities facing mission-limiting hostility, fear and intimidation

A new report from NCVO explores impact of rise in extremism and social division on the voluntary sector.

  • Responding to crises
  • Government and politics

Why the government’s asylum proposals are bad for volunteering

  • Involving volunteers
  • Government and politics

Local Covenant Partnerships Fund announced

The government has announced a new initiative designed to support stronger, fairer and more collaborative relationships between charities and local government.

  • Funding and income
  • Government and politics

Charities raise serious concerns about government’s earned settlement proposals

Charities and voluntary organisations are raising serious concerns about government proposals to link volunteering to asylum settlement.

What is strategy?

Use this page to learn about what strategy is and how it can help your organisation

  • Business planning and strategy

Involving people in developing your strategy

Use this page to learn who to involve in developing your strategy and how best to engage them

  • Business planning and strategy

Creating the right strategy process for your organisation

Learn about how to create the right strategy process for your organisation.

  • Business planning and strategy

Theory of Change

Learn about Theory of Change as a process and a tool

  • Business planning and strategy

Setting the direction of your organisation

Find out what's involved in setting the direction of your charity

  • Business planning and strategy

Gathering knowledge to assess your situation

Use this section to select the right tools to help you understand your landscape and conditions.

  • Business planning and strategy

SWOT

A guide to help your organisation with your SWOT (strengths, weaknesses, opportunities, threats) analysis

PESTLE

A guide to help organisations consider how the world is changing

Other players

A guide for your organisation to look at the priorities and impact of other organisations in your area of work

Deciding what you will do and how

Find out about how to select the right tools to help you make good decisions

  • Business planning and strategy

Authentic leadership (1 day)

This practical one-day course for aspiring and existing charity leaders will strengthen your understanding of authentic leadership, so you can lead with integrity and impact

Charity finance skills (1 day)

This course will help people with little or no financial background to feel confident in managing day-to-day charity finance

Charity trustee induction and refresher (2 x 0.5 days)

This course will give trustees an overview and understanding of charity governance, regulation and best practice

Safeguarding essentials for trustees (0.5 day)

This introductory course explains the key trustee responsibilities for safeguarding, following guidance from the Charity Commission

Developing a volunteer strategy (1 day)

Get an overview of the key tasks and considerations when creating a volunteer strategy. Learn how to develop a strategy that compliments your business plan and create a framework for building success

Mentoring and coaching skills (0.5 days)

This course provides an introduction to the key differences between mentoring and coaching. You’ll learn how to use both skills effectively to develop and support staff, volunteers and clients

Safeguarding essentials in charities (1 day)

All voluntary organisations have a duty to keep the people they work with safe from harm. This course introduces the basics of safeguarding within a charity context in England and highlights effective safeguarding practice

Good practice in volunteer management (1 day)

This course provides an introduction to the key principles of good volunteer management and how to apply them in your organisation

Designated safeguarding leads in charities (1 day)

This one-day training course provides an overview of the roles and responsibilities of safeguarding leads in charities in England

Managing conflict and ending volunteering well (0.5 day)

This course will help you to manage conflict and problem solve with your volunteers, and navigate the process of ending volunteering well.