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News and insights (341)
Help and guidance (613)
Training and events (52)

How to raise a complaint about a trusted supplier

How we pick our trusted suppliers and make sure they're meeting the needs of the sector

Quality standards offer organisations, both in and outside the voluntary sector, an externally-verified seal of approval including Investing in Volunteers, Trusted Standard, Charity Essentials and the Approved Provider Standard

Involving volunteers

Organisations have been awarded the Trusted Charity Mark

From online training and practical guidance to written resources and consultancy, we provide all the tools you need to serve your charity in the most effective way

Our Service Directory connect members with specialists who can save our members time and money. Each specialist has experience working with charities and voluntary organisations.

Finance
People, HR and recruitment
IT and data protection

We have four goals to focus our activity, all underpinned by our values

Information on our governance, trustee board and committees

Download and read our annual reports and accounts

The Foundation for Social Improvement and NCVO have reached an agreement to transfer the FSI’s key charity assets to NCVO when the organisation ceases activity on 3 May 2023

Inside NCVO

Collaboration

We share stories from people taking part in the Big Help Out and explain how you can get involved and make a difference in your community

Involving volunteers

This month we share reflections from our Governance Forum and introduce our new governance consultant

Governance

Amy Walton, small charity support manager, shares resources, free events, support and information on the big issues affecting small charities.

Financial management
Funding and income
Responding to crises

Share your experiences and views with decision makers ahead of the next general election

Government and politics

New Charity Interns project will be hosted by NCVO and offer paid internships to people aged over 50

Employing and managing staff
Inside NCVO

Evaluation consultant Lucy Lernelius takes a deep dive into measuring the impact of volunteering

Impact and evaluation

Director of strategic communications and insight, Saskia Konynenburg, shares ways to get involved in Volunteers' Week 2023

Involving volunteers

How to make volunteering accessible for people with learning disabilities and mental health conditions

Equity, diversity and inclusion

How to support your own mental health and wellbeing at work or while volunteering

Employing and managing staff

Learn how to recognise if you’re experiencing a mental health problem and where to go for help

Employing and managing staff

Understand your responsibilities around flexible working and learn how to build a flexible working culture

Employing and managing staff

Learn about your responsibilities when handling matters of misconduct

Employing and managing staff

How to handle grievances in your organisation

Employing and managing staff

What to do in the event of whistleblowing at your organisation

Employing and managing staff

Guidance on your responsibilities when you end an employee’s contract, or when staff resign or retire

Employing and managing staff

A guide to help your charity or voluntary organisation navigate and implement change

Employing and managing staff

Guidance to help you develop change management plans

Employing and managing staff

Guidance to help you communicate change and consult stakeholders

Employing and managing staff

This practical session will build your awareness of different types of reporting and support you to tell a compelling story through your reporting

All voluntary organisations have a duty to keep the people they work with safe from harm. This course introduces the basics of safeguarding within a charity context in England and highlights effective safeguarding practice.

Learn practical tips to ensure you are successful in your funding bid applications.

Learn how to create your own theory of change and narrative. This course will challenge you to think critically about what you're doing and why.

This course will help you implement structures and processes to support trustees, and ensure systems are aligned with your organisation’s purpose and objectives

This one-day training course provides an overview of the roles and responsibilities of safeguarding leads in charities in England.

Learn practical tools and techniques to increase your capability, confidence and impact when seeking to influence others – both within and outside your organisation

This introductory course explains the key trustee responsibilities for safeguarding, following guidance from the Charity Commission.

Through a blend of theoretical frameworks and practical application, you'll learn how to strengthen your current fundraising strategy so that is not only effective today but sustainable and resilient for years to come.

This course will help people with little or no financial background to feel confident in managing day-to-day charity finance

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Better impact reporting (0.5 day)

Safeguarding essentials in charities (1 day)

Successful funding applications (0.5 day)

Theory of change for strategic planning and evaluation (1 day)

Supporting good governance (4 x 0.5 days)

Designated safeguarding leads in charities (1 day)

Boost your personal influence and impact (0.5 day)

Safeguarding essentials for trustees (0.5 day)

Building a sustainable and resilient fundraising strategy (1 day)

Charity finance skills (1 day)

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