How to raise a complaint about a trusted supplier
How we pick our trusted suppliers and make sure they're meeting the needs of the sector
Quality standards offer organisations, both in and outside the voluntary sector, an externally-verified seal of approval including Investing in Volunteers, Trusted Standard, Charity Essentials and the Approved Provider Standard
Organisations have been awarded the Trusted Charity Mark
From online training and practical guidance to written resources and consultancy, we provide all the tools you need to serve your charity in the most effective way
Our Service Directory connect members with specialists who can save our members time and money. Each specialist has experience working with charities and voluntary organisations.
We have four goals to focus our activity, all underpinned by our values
Information on our governance, trustee board and committees
Download and read our annual reports and accounts
This round-up will help you to stay informed about our influencing work, and any government policy and funding announcements
Banking is often one of the greatest day-to-day challenges faced by charities. Policy and insight manager Sam Mercadante explores the issue in more detail, and shares details of a new NCVO project
Amy Walton, small charity support manager, shares resources, free events, support and information on the big issues affecting small charities.
In the first of our Road Ahead series, we consider what the cost of living crisis could mean for us all in the months ahead
As part of our Road Ahead series, we explore the issues affecting the people at the heart of our organisations
In this Road Ahead article, we reflect on our shared commitment to better reflect and engage with the communities we serve
As part of our Road Ahead series, we consider how the voluntary sector responds to continuing political turbulence
In the last of our Road Ahead series, we shine a spotlight on new laws and regulations that may affect you
What you need to know about the Big Help Out: a campaign to get more people volunteering
Evaluation consultant Carol Jennions looks at wellbeing evaluation and shares useful resources alongside some exciting new training opportunities
How to support your own mental health and wellbeing at work or while volunteering
Learn how to recognise if you’re experiencing a mental health problem and where to go for help
Understand your responsibilities around flexible working and learn how to build a flexible working culture
Learn about your responsibilities when handling matters of misconduct
How to handle grievances in your organisation
What to do in the event of whistleblowing at your organisation
Guidance on your responsibilities when you end an employee’s contract, or when staff resign or retire
A guide to help your charity or voluntary organisation navigate and implement change
Guidance to help you develop change management plans
Guidance to help you communicate change and consult stakeholders