How to raise a complaint about a trusted supplier
How we pick our trusted suppliers and make sure they're meeting the needs of the sector
Quality standards offer organisations, both in and outside the voluntary sector, an externally-verified seal of approval including Investing in Volunteers, Trusted Standard, Charity Essentials and the Approved Provider Standard
Organisations have been awarded the Trusted Charity Mark
From online training and practical guidance to written resources and consultancy, we provide all the tools you need to serve your charity in the most effective way
Our Service Directory connect members with specialists who can save our members time and money. Each specialist has experience working with charities and voluntary organisations.
We have four goals to focus our activity, all underpinned by our values
Information on our governance, trustee board and committees
Download and read our annual reports and accounts
Recent governance news, resources, research, events and more
Find out if your organisation is eligible for new funding up to £75,000
Learn how new banking rules will affect your charity or voluntary organisation
The latest news, events and opportunities for people managing or supporting volunteers
A round-up of the latest guidance from the Charity Commission, recent governance news and upcoming training and events
Senior consultant, Sandy Chidley, runs through some recent work on ethical evaluation and shares useful evaluation events and training opportunities
A round-up of what’s happening in Westminster that might impact charities. This month sees a Labour reshuffle, an update on new APPG rules, and a look ahead to party conferences
The latest volunteering news, resources and dates for your diary
Resources, free events, support and guidance on the big issues affecting small charities
An update on our influencing work, government policy and funding announcements
Use this series of pages as an introduction to begin the process of reflecting on equality, diversity and inclusion on your board
What is equality, diversity and inclusion?
It’s important for boards to understand why they should actively consider and create the right cultural environment for individuals from marginalised and minoritised backgrounds to become trustees.
How to approach diversity at board level
How to approach board relationship challenges and have constructive conversations
Use this page to learn about how to broadly encourage positive trustee relationships and manage disputes.
Use this page to understand how to approach challenging conversations with your board.
What to consider when carrying out a governance review and the different types of review
Information on annual reports and accounts for charities, and sample documents.
A template agenda for a board meeting.