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Find out about our services, the way we operate and how we champion voluntary action

We’re the membership community for charities, voluntary organisations and community groups in England

Find out how we can support you, from support for small charities and training to consultancy and corporate relations

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Employing and managing staff
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Government and politics
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Government and politics
Involving volunteers

Government and politics

Equity, diversity and inclusion
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Employing and managing staff
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Employing and managing staff
Collaboration

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Coronavirus
Responding to crises

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Find out what's involved in setting the direction of your charity

Business planning and strategy

Use this section to select the right tools to help you understand your landscape and conditions.

Business planning and strategy

A guide to help your organisation with your SWOT (strengths, weaknesses, opportunities, threats) analysis

A guide to help organisations consider how the world is changing

A guide for your organisation to look at the priorities and impact of other organisations in your area of work

Find out about how to select the right tools to help you make good decisions

Business planning and strategy

A guide to help your organisation explore it's activities to assess the extent to which each contributes to value and surplus

Use this tool to help you identify the forces working for and against a particular option

Use this tool to help your organisation explore tradeoffs

Learn about what business planning is in your organisation's context

Business planning and strategy

This practical one-day course for aspiring and existing charity leaders will elevate your strategic leadership skills, so you can create lasting impact for your organisations and the communities you serve.

This training provides you with the insights, tools, and confidence to evaluate and strengthen your organisation’s culture providing a strong foundation for success.

Learn how to get involved with A Million Acts of Hope, a campaign taking place across the country, building up to a week of action 13 – 20 May 2026.

Learn practical tools and techniques to increase your capability, confidence and impact when seeking to influence others – both within and outside your organisation

Learn how to create an evaluation plan to better understand and demonstrate the difference your work makes

The voluntary sector operates in a fast-moving and uncertain environment. This one-day training focuses on leading change in a way that brings staff teams with you.

This course will revisit the core financial duties of a charity trustee and explore what it means to practice good financial governance

This course will give trustees an overview and understanding of charity governance, regulation and best practice

This course will introduce processes and tools to help ensure that decision-making is responsive to your environment and focused on the most important issues affecting your organisation

This course will help people with little or no financial background to feel confident in managing day-to-day charity finance

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Strategic leadership (1 day)

Leading a thriving organisational culture (1 Day)

Boost your personal influence and impact (0.5 day)

Outcomes and impact measurement (1 day)

Leading change and transformation (1 day)

Financial governance for trustees (0.5 day)

Charity trustee induction and refresher (2 x 0.5 days)

Strategic planning: tools for decision making (1 day)

Charity finance skills (1 day)

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