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Guidance on how to support, engage and manage your volunteers

Involving volunteers

How to support, supervise and get feedback from volunteers to improve their experience

Involving volunteers

How to keep volunteers engaged and retain them at your organisation

Involving volunteers

How to recognise and address problems or issues with your volunteers

Involving volunteers

How to dismiss a volunteer with fairness when other ways to solve a problem haven’t worked

Involving volunteers

Find out how other organisations have developed ways to engage young people in their volunteer programmes.

Guidance on training, accrediting and thanking volunteers

Involving volunteers

How to thank your volunteers and show you appreciate their efforts

Involving volunteers

Make sure you offer the right volunteer training to help your volunteers do their roles

Involving volunteers

Acknowledge volunteers' training and experience through a certificate, accreditation or qualification

Involving volunteers

We’ve written to the chancellor calling for urgent action on the planned increase to employer National Insurance Contributions (NICs) for the voluntary sector

Employing and managing staff
Funding and income

This Trustees' Week we celebrated the role of trustees across the UK and explored the challenges and opportunities in trustee recruitment and retention

Involving volunteers
Governance

Government and politics
Funding and income

Collaboration
Financial management

Funding and income
Involving volunteers

Leadership
Governance

Business planning and strategy
Impact and evaluation
Consultancy

Funding and income
Campaigning

Campaigning
Governance

Inside NCVO

A guide to help your organisation with your SWOT (strengths, weaknesses, opportunities, threats) analysis

A guide to help organisations consider how the world is changing

A guide for your organisation to look at the priorities and impact of other organisations in your area of work

Find out about how to select the right tools to help you make good decisions

Business planning and strategy

A guide to help your organisation explore it's activities to assess the extent to which each contributes to value and surplus

Use this tool to help you identify the forces working for and against a particular option

Use this tool to help your organisation explore tradeoffs

Learn about what business planning is in your organisation's context

Business planning and strategy

Find out about how to write your business plan for your organisation

Business planning and strategy

Writing the title page section of your business plan

Business planning and strategy

This course will give trustees an overview and understanding of charity governance, regulation and best practice

All voluntary organisations have a duty to keep the people they work with safe from harm. This course introduces the basics of safeguarding within a charity context in England and highlights effective safeguarding practice

This introductory course explains the key trustee responsibilities for safeguarding, following guidance from the Charity Commission

This course will equip managers in the voluntary sector with the skills and techniques they need to effectively manage paid members of staff

This course will help people with little or no financial background to feel confident in managing day-to-day charity finance

This course provides an introduction to the key principles of good volunteer management and how to apply them in your organisation

This practical course is specifically tailored to the voluntary sector. It’s designed to give you all the principles and practical tools you need to plan, deliver and evaluate your project successfully

This course will take you through the essentials of lawful data processing for charities and help improve your compliance with the law

This one-day training course provides an overview of the roles and responsibilities of safeguarding leads in charities in England

Join us for a discussion on the future of partnership working between local government and civil society.

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Charity trustee induction and refresher (2 x 0.5 days)

Safeguarding essentials in charities (1 day)

Safeguarding essentials for trustees (0.5 day)

Managing people in the charity sector (2 days)

Charity finance skills (1 day)

Good practice in volunteer management (1 day)

Project management in the voluntary sector (2 days)

Data protection essentials (2 x 0.5 days)

Designated safeguarding leads in charities (1 day)

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