Quality standards offer organisations, both in and outside the voluntary sector, an externally-verified seal of approval including Investing in Volunteers, Trusted Standard, Charity Essentials and the Approved Provider Standard
Organisations have been awarded the Trusted Charity Mark
From online training and practical guidance to written resources and consultancy, we provide all the tools you need to serve your charity in the most effective way
Our Service Directory connect members with specialists who can save our members time and money. Each specialist has experience working with charities and voluntary organisations.
We have four goals to focus our activity, all underpinned by our values
Information on our governance, trustee board and committees
Download and read our annual reports and accounts
How to make a complaint if you're unhappy with any part of our service
Find out more about our current trustee elections and upcoming AGM
Use this to help you write your data protection policy and procedures and other related documents.
How to apply for grant funding for digital and technology costs
Find out about national schemes to provide charities and other organisations with digital volunteer support
How to choose the right digital agency or freelancer for your charity, organisation or community group
How to build a great relationship with your organisation's digital partners
Get started with digital communications, campaigns and content in the charity sector and find out who can help
Get the basics on data and insight and why they matter to charities, organisations and community groups
A guide to help your organisation with your SWOT (strengths, weaknesses, opportunities, threats) analysis
A guide to help organisations consider how the world is changing
A guide for your organisation to look at the priorities and impact of other organisations in your area of work