Organisations have been awarded the Trusted Charity Mark
From online training and practical guidance to written resources and consultancy, we provide all the tools you need to serve your charity in the most effective way
Our Service Directory connect members with specialists who can save our members time and money. Each specialist has experience working with charities and voluntary organisations.
We have four goals to focus our activity, all underpinned by our values
Information on our governance, trustee board and committees
Download and read our annual reports and accounts
How to make a complaint if you're unhappy with any part of our service
Find out more about our current trustee elections and upcoming AGM
Recent governance news, resources, research, events and more
Find out if your organisation is eligible for new funding up to £75,000
Learn how new banking rules will affect your charity or voluntary organisation
The latest news, events and opportunities for people managing or supporting volunteers
A round-up of the latest guidance from the Charity Commission, recent governance news and upcoming training and events
Senior consultant, Sandy Chidley, runs through some recent work on ethical evaluation and shares useful evaluation events and training opportunities
A round-up of what’s happening in Westminster that might impact charities. This month sees a Labour reshuffle, an update on new APPG rules, and a look ahead to party conferences
The latest volunteering news, resources and dates for your diary
Resources, free events, support and guidance on the big issues affecting small charities
An update on our influencing work, government policy and funding announcements
The steps you should take when shortlisting and interviewing applicants
Guidance on making a provisional offer of employment and conducting checks
How to set up a good induction and probation programme
How to help your team maintain and improve their performance at work
How to set effective objectives and behaviour standards for your team
How to give your team effective feedback
How to develop effective learning and development plans
Guidance to help you motivate and engage your team
Tips to help you plan and run effective one-to-one meetings and appraisals
Guidance to help you address and manage poor performance in the people you manage