Organisations have been awarded the Trusted Charity Mark
From online training and practical guidance to written resources and consultancy, we provide all the tools you need to serve your charity in the most effective way
Our Service Directory connect members with specialists who can save our members time and money. Each specialist has experience working with charities and voluntary organisations.
We have four goals to focus our activity, all underpinned by our values
Information on our governance, trustee board and committees
Download and read our annual reports and accounts
How to make a complaint if you're unhappy with any part of our service
Find out more about our current trustee elections and upcoming AGM
We launched a new campaign in the summer of 2023 to help trustees and charity leaders consider the environmental impact of their charities’ investments
Resources, events, support and information on the big issues affecting small charities
Our chief executive Sarah Vibert celebrates the start of Trustees' Week and shares our plans
Our policy and public affairs manager, Chris Walker, summarises the announcements from the King's Speech likely to impact our sector
Explore why diversity is a key area of reflection for your trustee board and what needs to happen to make a board truly diverse
Read our open letter calling on the chancellor to ensure charities can continue providing essential services for communities
Why the government must act to cover the true cost of charities delivering public services
An update on what's happening in Westminster. Find out what the King’s Speech and government reshuffle means for charities
The latest volunteering news, resources and dates for your diary
Lessons from Trustees’ Week 2023 and upcoming dates for your diary
Guidance on holding and protecting data on volunteers
Guidance on when a volunteer can demonstrate that they're working under a contract, and what that means
Examples of tribunal decisions where a volunteer be seen as an employee
What happens if a volunteer is found to be eligible for the minimum wage
How to make the most of volunteers while ensuring they don’t become workers or employees
Learn more about volunteering while receiving state benefits
Learn about the tax and national insurance implications for volunteers
Guidance on the health and safety measures you need to put in place when working with volunteers
Guidance on arranging insurance for volunteers and volunteer-involving organisations
Guidance around safeguarding vulnerable clients and volunteers