Quality standards offer organisations, both in and outside the voluntary sector, an externally-verified seal of approval including Investing in Volunteers, Trusted Standard, Charity Essentials and the Approved Provider Standard
Organisations have been awarded the Trusted Charity Mark
From online training and practical guidance to written resources and consultancy, we provide all the tools you need to serve your charity in the most effective way
Our Service Directory connect members with specialists who can save our members time and money. Each specialist has experience working with charities and voluntary organisations.
We have four goals to focus our activity, all underpinned by our values
Information on our governance, trustee board and committees
Download and read our annual reports and accounts
How to make a complaint if you're unhappy with any part of our service
Find out more about our current trustee elections and upcoming AGM
Reasons and ways to support the nationwide campaign to get more people volunteering
The latest volunteering news, resources and dates for your diary
The latest charity governance news, resources and dates for your diary
A manifesto for the voluntary sector ahead of the 2024 general election
Resources, events and information on the big issues affecting small charities
Our latest update on what’s happening in Westminster and how it might impact charities
The latest volunteering news, resources and dates for your diary
This month sees the launch of a consultation on the Charity Governance Code and new charity chair research
A sample management calendar for users to adapt for their own organisations
A template risk register is a framework for identifying, assessing and recording the risks that your organisation faces
Sample role descriptions for a range of trustee roles
The management of a charity is delegated to the chief executive. This is a sample role description for a chief executive.
All sub-committees need terms of reference that clearly indicate what's expected of them and who they're accountable to.
It is good practice that the CEO reports to the board on a regular basis, we would recommend this report is written so that trustees have time to digest it and formulate questions.
Three samples formats of schemes of delegation for boards. A one stop document for all your delegated duties and ways to monitor them
This guide explores how to implement a good appraisal process that supports and motivates your CEO to do even better.
A guide to applying the principles of the Charity Governance Code, specially adapted for the smallest organisations.
The governance wheel is a simple tool that helps boards of voluntary organisations quickly get a sense of how well they’re functioning and fulfilling their roles.