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Quality standards offer organisations, both in and outside the voluntary sector, an externally-verified seal of approval including Investing in Volunteers, Trusted Standard, Charity Essentials and the Approved Provider Standard

Involving volunteers

Organisations have been awarded the Trusted Charity Mark

From online training and practical guidance to written resources and consultancy, we provide all the tools you need to serve your charity in the most effective way

Our Service Directory connect members with specialists who can save our members time and money. Each specialist has experience working with charities and voluntary organisations.

Finance
HR and recruitment
IT and data protection

We have four goals to focus our activity, all underpinned by our values

Information on our governance, trustee board and committees

Download and read our annual reports and accounts

How to make a complaint if you're unhappy with any part of our service

Find out more about our current trustee elections and upcoming AGM

Inside NCVO

Involving volunteers

Responding to crises
Collaboration
Involving volunteers

Governance
Equity, diversity and inclusion
Inside NCVO

Involving volunteers

Governance
Law and regulation

Funding and income
Impact and evaluation
Responding to crises

Inside NCVO
Collaboration
Involving volunteers

Law and regulation
Government and politics

Responding to crises

Involving volunteers

Guidance to help you decide whether working in partnership is right for your organisation

Collaboration

Guidance to help voluntary organisations collaborate on campaigns

Collaboration

Explore three models of consortia delivery of public services by voluntary and community organisations

Collaboration

This page looks at how organisations collaborate on the projects that directly contribute to their overall mission

Collaboration

Advice on how organisations can use collaborative working to share premises and back office services

Collaboration

Things to consider when staffing a collaborative project

Collaboration

How organisations with a national body and local groups can work together

Collaboration

Guidance on fundraising through the gift economy (public giving, voluntary donations) and the open market (trading)

Collaboration

Reasons for forming a consortium and examples of voluntary sector consortia

Collaboration

The different ways that voluntary organisations can work together collectively to bid for and deliver public service contracts

Collaboration

This course will help you to manage conflict and problem solve with your volunteers, and navigate the process of ending volunteering well.

Learn how to create an evaluation plan to better understand and demonstrate the difference your work makes

This course will equip managers in the voluntary sector with the skills and techniques they need to effectively manage paid members of staff

This course will introduce processes and tools to help ensure that decision-making is responsive to your environment and focused on the most important issues affecting your organisation

Learn how to navigate today’s toughest financial challenges facing small voluntary organisations. Discover the tools, insights, and real-world examples you need to build resilience, manage risk and lead with financial confidence.

This practical two-day course for aspiring and existing charity leaders will build your confidence and skills to deliver impact for yourself and your organisation. Learn who your key stakeholders are and how to use communication tools to build engagement and partnerships

A network open to all NCVO members working within the volunteering ecosystem. Join us to discuss your volunteering challenges and work with the group to find solutions

All voluntary organisations have a duty to keep the people they work with safe from harm. This course introduces the basics of safeguarding within a charity context in England and highlights effective safeguarding practice

This course will give you an overview of how to build a simple finance strategy. We’ll introduce tools to help you build the financial resilience of your charity

This course provides an introduction to the key principles of good volunteer management and how to apply them in your organisation

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Managing conflict and ending volunteering well (0.5 day)

Outcomes and impact measurement (1 day)

Managing people in the charity sector (2 days)

Strategic planning: tools for decision making (1 day)

Leading external engagement (2 days)

Safeguarding essentials in charities (1 day)

Charity finance strategy (1 day)

Good practice in volunteer management (1 day)

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