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Giving effective feedback

How to give your team effective feedback

  • Employing and managing staff

Supporting learning and development

How to develop effective learning and development plans

  • Employing and managing staff

Motivating and engaging staff

Guidance to help you motivate and engage your team

  • Employing and managing staff

One-to-ones and appraisals

Tips to help you plan and run effective one-to-one meetings and appraisals

  • Employing and managing staff

Managing underperformance

Guidance to help you address and manage poor performance in the people you manage

  • Employing and managing staff

Managing staff who work remotely

Guidance to help you lead or manage people who work remotely

  • Employing and managing staff

Handling conflict at work

Understand different types of workplace conflict, why conflict happens, and how to resolve it

  • Employing and managing staff

Developing effective teams

  • Employing and managing staff

Why teamwork is important

Why team working is especially important in voluntary organisations

  • Employing and managing staff

Developing team objectives and plans

How to develop a set of clear objectives and plans for your team

  • Employing and managing staff

England riots: Statement from NCVO's chief executive

  • Responding to crises

How charities can tackle misinformation

  • Digital and technology

England riots: Letter to civil society from DCMS Secretary of State

The Rt Hon Lisa Nandy MP shares support for the voluntary sector in the wake of riots and unrest across England

  • Responding to crises

New report highlights digital barriers for disabled volunteers

We share key findings from a new report that highlights the digital barriers stopping many disabled adults from fully participating in volunteering

  • Equity, diversity and inclusion

NCVO at the Labour Party Conference: Key takeaways

A round-up of the key conversations and takeaways from the Labour Party Conference

  • Campaigning
  • Government and politics

Trustee confidence: Key research findings and actions for your board

NCVO's governance consultant Mo Wiltshire shares highlights from the Charity Commission’s recent research into trustee confidence

  • Governance

NCVO welcomes new president and trustees at 2024 AGM

Baroness Delyth Morgan was confirmed as NCVO's new president. Two new trustees, Ruth Marvel and Louise Posocco, were also appointed

  • Inside NCVO
  • Governance

UK Civil Society Almanac 2024

Published annually by NCVO, the Almanac is the definitive publication on the state of the voluntary sector. Widely cited by the media, it is used extensively by sector leaders, policy makers, journalists and academics.

  • Government and politics
  • Involving volunteers

Understanding Trustee Recruitment and Retention Challenges

A survey of the voluntary sector

  • Involving volunteers
  • Governance

Budget 2024: Key implications for charities

Our round-up of the new Labour government’s spending plans and what they mean for charities and communities

  • Government and politics
  • Funding and income

Steps to improve data protection in your organisation

Use this page to make sure you’re meeting your data protection responsibilities.

  • Digital and technology

Writing a data protection policy and procedures

Use this to help you write your data protection policy and procedures and other related documents.

  • Digital and technology

Funding for digital and technology costs

How to apply for grant funding for digital and technology costs

  • Digital and technology

Using volunteers to build your digital and technology skills and capacity

Find out about national schemes to provide charities and other organisations with digital volunteer support

  • Digital and technology

Choosing the right digital agency or freelancer

How to choose the right digital agency or freelancer for your charity, organisation or community group

  • Digital and technology

Great conversations with digital partners

How to build a great relationship with your organisation's digital partners

Understanding digital communications, campaigns and content

Get started with digital communications, campaigns and content in the charity sector and find out who can help

  • Digital and technology
  • Campaigning

Data and insight

Get the basics on data and insight and why they matter to charities, organisations and community groups

  • Digital and technology

SWOT

A guide to help your organisation with your SWOT (strengths, weaknesses, opportunities, threats) analysis

  • Business planning and strategy

PESTLE

A guide to help organisations consider how the world is changing

  • Business planning and strategy

Charity trustee induction and refresher (2 x 0.5 days)

This course will give trustees an overview and understanding of charity governance, regulation and best practice

Safeguarding essentials in charities (1 day)

All voluntary organisations have a duty to keep the people they work with safe from harm. This course introduces the basics of safeguarding within a charity context in England and highlights effective safeguarding practice

Safeguarding essentials for trustees (0.5 day)

This introductory course explains the key trustee responsibilities for safeguarding, following guidance from the Charity Commission

Managing people in the charity sector (2 days)

This course will equip managers in the voluntary sector with the skills and techniques they need to effectively manage paid members of staff

Charity finance skills (1 day)

This course will help people with little or no financial background to feel confident in managing day-to-day charity finance

Project management in the voluntary sector (2 days)

This practical course is specifically tailored to the voluntary sector. It’s designed to give you all the principles and practical tools you need to plan, deliver and evaluate your project successfully

Good practice in volunteer management (1 day)

This course provides an introduction to the key principles of good volunteer management and how to apply them in your organisation

Designated safeguarding leads in charities (1 day)

This one-day training course provides an overview of the roles and responsibilities of safeguarding leads in charities in England

Data protection essentials (2 x 0.5 days)

This course will take you through the essentials of lawful data processing for charities and help improve your compliance with the law

APPG on Charities and Volunteering: local partnership working

Join us for a discussion on the future of partnership working between local government and civil society.