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Selection procedures

How we pick our trusted suppliers and make sure they're meeting the needs of the sector

Quality standards

Quality standards offer organisations, both in and outside the voluntary sector, an externally-verified seal of approval including Investing in Volunteers, Trusted Standard, Charity Essentials and the Approved Provider Standard

  • Involving volunteers

Trusted Standard awarded organisations

Organisations have been awarded the Trusted Charity Mark

Support for trustees

From online training and practical guidance to written resources and consultancy, we provide all the tools you need to serve your charity in the most effective way

Service Directory

Our Service Directory connect members with specialists who can save our members time and money. Each specialist has experience working with charities and voluntary organisations.

  • Finance
  • People, HR and recruitment
  • IT and data protection

Our strategy

We have four goals to focus our activity, all underpinned by our values

Our governance

Information on our governance, trustee board and committees

Annual reports

Download and read our annual reports and accounts

Complaints procedure

How to make a complaint if you're unhappy with any part of our service

Employment Rights Bill: what charities need to know

The Employment Rights Bill introduces the biggest changes to UK employment law in decades. Find out when these changes will happen and what you should be doing to get ready.

Updates to NCVO’s executive team

Membership body announces changes to its executive team following the arrival of new CEO, Kate Lee.

What the Autumn 2025 Budget means for your charity

Limited measures announced, but not enough to ease financial strain on charities.

  • Funding and income
  • Government and politics

Charities facing mission-limiting hostility, fear and intimidation

A new report from NCVO explores impact of rise in extremism and social division on the voluntary sector.

  • Responding to crises
  • Government and politics

Why the government’s asylum proposals are bad for volunteering

  • Involving volunteers
  • Government and politics

Local Covenant Partnerships Fund announced

The government has announced a new initiative designed to support stronger, fairer and more collaborative relationships between charities and local government.

  • Funding and income
  • Government and politics

Charities raise serious concerns about government’s earned settlement proposals

Charities and voluntary organisations are raising serious concerns about government proposals to link volunteering to asylum settlement.

Communicating change and consulting stakeholders

Guidance to help you communicate change and consult stakeholders

  • Employing and managing staff

Supporting staff and volunteers through change

Guidance to help you support staff and volunteers through change

  • Employing and managing staff

Understanding and managing resistance to change

Guidance to help you understand and manage resistance to change

  • Employing and managing staff

Embedding and evaluating change

Guidance to help you embed and evaluate change

  • Employing and managing staff

Five steps to restructuring your organisation

Five key steps to follow when restructuring a charity or voluntary organisation

  • Employing and managing staff

Proposing redundancies

What to do if you’re planning to make less than 20 employees redundant

  • Employing and managing staff

Modern slavery statements and charities

  • Law and regulation

Legal obligations of charities

Guidance for charities and their legal obligations

  • Law and regulation

Legal advice and assistance

Sources of legal advice and assistance for charities, voluntary organisations and social enterprises.

  • Law and regulation

Legal compliance checklist

This document contains a list of legal aspects that need to be covered by most voluntary organisations.

Good practice in volunteer management (1 day)

This course provides an introduction to the key principles of good volunteer management and how to apply them in your organisation

Safeguarding essentials in charities (1 day)

All voluntary organisations have a duty to keep the people they work with safe from harm. This course introduces the basics of safeguarding within a charity context in England and highlights effective safeguarding practice

Designated safeguarding leads in charities (1 day)

This one-day training course provides an overview of the roles and responsibilities of safeguarding leads in charities in England

Project management in the voluntary sector (2 days)

This practical course is specifically tailored to the voluntary sector. It’s designed to give you all the principles and practical tools you need to plan, deliver and evaluate your project successfully

Managing conflict and ending volunteering well (0.5 day)

This course will help you to manage conflict and problem solve with your volunteers, and navigate the process of ending volunteering well.

How to raise a concern with the Charity Commission

Learn how to raise an issue with the regulator in a responsible and appropriate way.

Introduction to EDI in charities (2 x 0.5 days)

This course introduces the key principles of equity, diversity and inclusion (EDI) and how to apply them to your organisation

Building a sustainable and resilient fundraising strategy (1 day)

Through a blend of theoretical frameworks and practical application, you'll learn how to strengthen your current fundraising strategy so that is not only effective today but sustainable and resilient for years to come.

Volunteers and the law (0.5 day)

This course will help you create a positive and inclusive experience for volunteers. The course will explore best practice in relation to safeguarding, data protection, health and safety, and equality

Managing people in the charity sector (2 days)

This course will equip managers in the voluntary sector with the skills and techniques they need to effectively manage paid members of staff