How to raise a complaint about a trusted supplier
How we pick our trusted suppliers and make sure they're meeting the needs of the sector
Quality standards offer organisations, both in and outside the voluntary sector, an externally-verified seal of approval including Investing in Volunteers, Trusted Standard, Charity Essentials and the Approved Provider Standard
Organisations have been awarded the Trusted Charity Mark
From online training and practical guidance to written resources and consultancy, we provide all the tools you need to serve your charity in the most effective way
Our Service Directory connect members with specialists who can save our members time and money. Each specialist has experience working with charities and voluntary organisations.
We have four goals to focus our activity, all underpinned by our values
Information on our governance, trustee board and committees
Download and read our annual reports and accounts
Charities hit hardest by spiralling energy costs are facing a cliff edge of support unless the government continues subsidising bills past March 2023
Our latest update on what’s happening in Westminster that might impact charities. This month sees a new government, with plenty for charities to think about.
Five ways you can support staff through the cost of living crisis when resources are limited
This round-up will help you to stay informed about our influencing work, and any government policy and funding announcements. For news related to what’s happening in parliament, see our regular inside track round-up.
NCVO's senior consultancy and training manager Dan Francis reflects on how the events of 2022 have shaped charity governance
What we learned during the National Volunteering Forum, along with examples of actions you can take in response to the volunteering challenges facing the sector
As we enter the new year, read our advice for how to prepare for the challenges the sector is facing.
We’ve called for an urgent review into who's included in the government’s new energy discount scheme. We’re also calling for work to begin on a long-term support plan for the voluntary sector
As we begin a new year, governance consultant Sally Stephens looks ahead to the big stories for 2023
Understand different types of workplace conflict, why conflict happens, and how to resolve it
Why team working is especially important in voluntary organisations
How to develop a set of clear objectives and plans for your team
Tips to help you communicate effectively with your team
Steps you can take to build a positive team culture
Guidance to help you understand the balance of skills, abilities and aspirations in your team, so you can harness them effectively.
Build your understanding of an employers' responsibilities for mental health and wellbeing
Learn how to recognise whether stress is an issue for your organisation, and get tips on how to manage it
Familiarise yourself with the early signs of mental health problems and learn how to create a supportive working environment