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News and insights (341)
Help and guidance (613)
Training and events (56)

How to raise a complaint about a trusted supplier

How we pick our trusted suppliers and make sure they're meeting the needs of the sector

Quality standards offer organisations, both in and outside the voluntary sector, an externally-verified seal of approval including Investing in Volunteers, Trusted Standard, Charity Essentials and the Approved Provider Standard

Involving volunteers

Organisations have been awarded the Trusted Charity Mark

From online training and practical guidance to written resources and consultancy, we provide all the tools you need to serve your charity in the most effective way

Our Service Directory connect members with specialists who can save our members time and money. Each specialist has experience working with charities and voluntary organisations.

Finance
People, HR and recruitment
IT and data protection

We have four goals to focus our activity, all underpinned by our values

Information on our governance, trustee board and committees

Download and read our annual reports and accounts

Funding and income
Government and politics

Government and politics

Business planning and strategy

Impact and evaluation

Practical ways to take part in Small Charity Week – from sharing your story to getting free training, funding support and expert advice.

Cost of living
Campaigning

Collaboration
Funding and income

A new report by NCVO and ACEVO sets out six key recommendations to make the Civil Society Covenant meaningful, based on feedback from over 1,000 organisations.

Campaigning
Government and politics

Explore how the 2025 Spending Review affects charities – including changes to welfare, school meals, NICs and local government funding.

Funding and income
Government and politics

Campaigning
Government and politics

Learn how to keep clear records of who holds decision-making authority.

Learn about how to navigate strategic and operational problems and where the responsibility is located

Governance

Learn more about the key areas boards and trustees are responsible for

Governance

All trustees must take responsibility for decisions that benefit their charity

Governance

All trustees are responsible for shaping the culture of their board and charity

Governance

Trustees must make sure their charity’s money is safe and used properly

Governance

Trustees should think carefully about how to secure income for their charity

Governance

Seven steps to help trustees manage risk in their charity

Governance
Risk

Trustees need to make sure their charity follows employment law and has clear volunteer management processes

Governance

Guidance on Charity Commission, Companies House and serious incident reporting

Governance

This course will help you implement structures and processes to support trustees, and ensure systems are aligned with your organisation’s purpose and objectives

This advanced course is specifically for data protection leads or officers in charitable organisations.

This one-day training course provides an overview of the roles and responsibilities of safeguarding leads in charities in England.

Learn practical tools and techniques to increase your capability, confidence and impact when seeking to influence others – both within and outside your organisation

Through a blend of theoretical frameworks and practical application, you'll learn how to strengthen your current fundraising strategy so that is not only effective today but sustainable and resilient for years to come.

This introductory course explains the key trustee responsibilities for safeguarding, following guidance from the Charity Commission.

This course will help people with little or no financial background to feel confident in managing day-to-day charity finance

This practical course is specifically tailored to the voluntary sector. It’s designed to give you all the principles and practical tools you need to plan, deliver and evaluate your project successfully.

This course will take you through the essentials of lawful data processing for charities and help improve your compliance with the law

This course provides an introduction to the key differences between mentoring and coaching. You’ll learn how to use both skills effectively to develop and support staff, volunteers and clients

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Supporting good governance (4 x 0.5 days)

Advanced data protection (2 x 0.5 days)

Designated safeguarding leads in charities (1 day)

Boost your personal influence and impact (0.5 day)

Building a sustainable and resilient fundraising strategy (1 day)

Safeguarding essentials for trustees (0.5 day)

Charity finance skills (1 day)

Project management in the voluntary sector (2 days)

Data protection essentials (2 x 0.5 days)

Mentoring and coaching (0.5 day)

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