How to raise a complaint about a trusted supplier
How we pick our trusted suppliers and make sure they're meeting the needs of the sector
Quality standards offer organisations, both in and outside the voluntary sector, an externally-verified seal of approval including Investing in Volunteers, Trusted Standard, Charity Essentials and the Approved Provider Standard
Organisations have been awarded the Trusted Charity Mark
From online training and practical guidance to written resources and consultancy, we provide all the tools you need to serve your charity in the most effective way
Our Service Directory connect members with specialists who can save our members time and money. Each specialist has experience working with charities and voluntary organisations.
We have four goals to focus our activity, all underpinned by our values
Information on our governance, trustee board and committees
Download and read our annual reports and accounts
As Volunteers' Week 2023 draws to a close, the Minister for Civil Society looks back on the week and shares his thoughts
Reflections on the recent Charity Commission board appointments along with updates and upcoming events
Volunteering consultant Helen Tourle shares the latest volunteering news, updates, events and training
We share findings from our latest national survey on the volunteer experience
Our latest update on what’s happening in Westminster and how it might impact charities
Charity representatives tell us their priorities ahead of next year’s general election
NCVO launches campaign to encourage charities to consider divestment
Volunteering consultant Helen Tourle shares volunteering news and dates for your diary
Resources, free events, support and information on the big issues affecting small charities
An update on our influencing work, government policy and funding announcements
Learn how to keep clear records of who holds decision-making authority.
Learn about how to navigate strategic and operational problems and where the responsibility is located
Learn more about the key areas boards and trustees are responsible for
All trustees must take responsibility for decisions that benefit their charity
All trustees are responsible for shaping the culture of their board and charity
Trustees must make sure their charity’s money is safe and used properly
Trustees should think carefully about how to secure income for their charity
Seven steps to help trustees manage risk in their charity
Trustees need to make sure their charity follows employment law and has clear volunteer management processes
Guidance on Charity Commission, Companies House and serious incident reporting