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News and insights (341)
Help and guidance (613)
Training and events (48)

How to raise a complaint about a trusted supplier

How we pick our trusted suppliers and make sure they're meeting the needs of the sector

Quality standards offer organisations, both in and outside the voluntary sector, an externally-verified seal of approval including Investing in Volunteers, Trusted Standard, Charity Essentials and the Approved Provider Standard

Involving volunteers

Organisations have been awarded the Trusted Charity Mark

From online training and practical guidance to written resources and consultancy, we provide all the tools you need to serve your charity in the most effective way

Our Service Directory connect members with specialists who can save our members time and money. Each specialist has experience working with charities and voluntary organisations.

Finance
People, HR and recruitment
IT and data protection

We have four goals to focus our activity, all underpinned by our values

Information on our governance, trustee board and committees

Download and read our annual reports and accounts

We launched a new campaign in the summer of 2023 to help trustees and charity leaders consider the environmental impact of their charities’ investments

Campaigning

Resources, events, support and information on the big issues affecting small charities

Funding and income
Governance
Cost of living

Our chief executive Sarah Vibert celebrates the start of Trustees' Week and shares our plans

Governance

Our policy and public affairs manager, Chris Walker, summarises the announcements from the King's Speech likely to impact our sector

Government and politics

Explore why diversity is a key area of reflection for your trustee board and what needs to happen to make a board truly diverse

Equity, diversity and inclusion
Governance

Read our open letter calling on the chancellor to ensure charities can continue providing essential services for communities

Funding and income
Cost of living

Why the government must act to cover the true cost of charities delivering public services

Cost of living
Funding and income

An update on what's happening in Westminster. Find out what the King’s Speech and government reshuffle means for charities

Government and politics

The latest volunteering news, resources and dates for your diary

Involving volunteers

Lessons from Trustees’ Week 2023 and upcoming dates for your diary

Governance

Learn about what a board is and how it works

Governance

Governance

What is a Trustee and how do you appoint them?

Governance

What is the role of a Trustee?

Governance

Find out about who your charities members are and what decisions they make

Governance

Learn about the rules around decision-making and how to go about the process of making decisions effectively

Governance

Learn about the different types of meetings and how you can work to make them effective

Governance

Learn about what the structure of the board looks like and what to consider when reviewing

Governance

Learn about what conflicts of interest are and how to work through them

Governance

Learn which decisions stay with the board, what you can delegate and to who.

Governance

This course will help you implement structures and processes to support trustees, and ensure systems are aligned with your organisation’s purpose and objectives

This one-day training course provides an overview of the roles and responsibilities of safeguarding leads in charities in England.

Learn practical tools and techniques to increase your capability, confidence and impact when seeking to influence others – both within and outside your organisation

This introductory course explains the key trustee responsibilities for safeguarding, following guidance from the Charity Commission.

Through a blend of theoretical frameworks and practical application, you'll learn how to strengthen your current fundraising strategy so that is not only effective today but sustainable and resilient for years to come.

This course will help people with little or no financial background to feel confident in managing day-to-day charity finance

This practical course is specifically tailored to the voluntary sector. It’s designed to give you all the principles and practical tools you need to plan, deliver and evaluate your project successfully.

This course will take you through the essentials of lawful data processing for charities and help improve your compliance with the law

This course provides an introduction to the key differences between mentoring and coaching. You’ll learn how to use both skills effectively to develop and support staff, volunteers and clients

This course will give trustees an overview and understanding of charity governance, regulation and best practice

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Supporting good governance (4 x 0.5 days)

Designated safeguarding leads in charities (1 day)

Boost your personal influence and impact (0.5 day)

Safeguarding essentials for trustees (0.5 day)

Building a sustainable and resilient fundraising strategy (1 day)

Charity finance skills (1 day)

Project management in the voluntary sector (2 days)

Data protection essentials (2 x 0.5 days)

Mentoring and coaching (0.5 day)

Charity trustee induction and refresher (2 x 0.5 days)

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