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Find out about guides to digital safeguarding and how to keep people safe in everything you do online

• Digital and technology

Use this page to learn about how to plan user research. The first step in planning any successful digital project is to explore what people need. Here are some methods to help you do that well.

• Digital and technology

Use this page to help you work out if you need to change video calling software. You might decide to use different software and tools for different things.

• Digital and technology

Make sure you offer the right volunteer training to help your volunteers do their roles

• Involving volunteers

How to thank your volunteers and show you appreciate their efforts

• Involving volunteers

How to recognise and address problems or issues with your volunteers

• Involving volunteers

How to support, supervise and get feedback from volunteers to improve their experience

• Involving volunteers

What to include in volunteer induction training to help new volunteers get started

• Involving volunteers

Why team working is especially important in voluntary organisations

• Employing and managing staff

Learn about how to create a monitoring and evaluation framework

• Impact and evaluation

Advertise your role and attract the right volunteers

• Involving volunteers

Guidance around when a charity or voluntary organisation needs a bank account, and how to choose one and set it up.

• Financial management

Writing the risk map section of your business plan

• Business planning and strategy

Writing the market analysis section of your business plan

• Business planning and strategy

How to navigate your market and customer base

• Business planning and strategy