Coronavirus: Advice for your organisation 


Volunteering and coronavirus: How you can help

Public service delivery – NCVO training and consulting

NCVO has extensive expertise in helping:

  • voluntary organisations to understand and succeed in the public service market environment
  • commissioners to engage with their local voluntary sector and develop their provider market.

Our aim is to get the best public services delivered to local people, through strong collaboration between commissioners, providers, service users and carers.

We achieve this through:

  • bespoke training courses delivered in your area
  • consultancy delivered by our team of experts based across England.

Get in touch

Example topics for voluntary sector support

  • Bid writing
  • Commercial skills for public service delivery (understanding the market, developing a commercially viable service offer, managing the bidding process, working with the private sector and managing risk)
  • Developing a voluntary sector consortium – a one-day course that goes through our 10-step consortium development process and ongoing consultancy support
  • Preparing for and influencing commissioning
  • Understanding health commissioning
  • Understanding and preparing for social investment
  • Preparing for trading and setting up a trading subsidiary

Consultancy for commissioners

  • Market development
  • Consortium development
  • Consultation with voluntary organisations and communities
  • Expert input to procurement panels
  • Use of alternative commissioning models, e.g. innovation partnership and alliance contracting


NCVO does not have any core funding, so we need to charge for our training and consulting. We are happy to help voluntary sector colleagues to make a case to commissioners to fund development work.

We have a wealth of information that is free of charge, such as

We can also work with local infrastructure organisations to design and deliver sector development, which may be funded or part-funded through charging delegates.

How much will it cost?

To discuss your requirement, and to receive a quote, please complete our consultancy enquiry form, or contact Lev Pedro, 020 7520 2411, This email address is being protected from spambots. You need JavaScript enabled to view it..

Examples and track record

  • NCVO is a partner in the social enterprise that delivers the Commissioning Academy.
  • NCVO was an approved support provider on Big Potential, which provided grants for charities and social enterprises to build their contract readiness or social investment readiness.
  • From 2013 to 2015, the Cabinet Office commissioned NCVO to deliver Commercial Masterclasses across England, and we received further commissions to deliver bespoke courses for the violence against women and girls (VAWG) sector and health sector.
  • In 2015, Peterborough City Council commissioned NCVO to advise commissioners on use of an innovation partnership approach to procuring a new service.
  • In 2016, Lambeth Council commissioned NCVO to review the financial sustainability of a locally based organisation.
  • In 2017, NHS England commissioned NCVO to design and deliver a development programme with sustainability and transformation partnerships, where we brought together voluntary and public sector leaders to improve their shared leadership and collaborative working.
  • In 2018, a partnership of Nottingham public sector agencies commissioned NCVO to provide independent voluntary sector input to a procurement panel.
  • In 2018, the Office of the Police and Crime Commissioner for Norfolk commissioned NCVO to deliver a development day for the county’s voluntary sector.
  • In 2018, NHS England commissioned NCVO to run consultations with community groups on the NHS Long-Term Plan.
  • From 2014 to 2018, we worked with Peterborough Council for Voluntary Service to set up an independent consortium Peterborough Plus and win several high-value grants and contracts


“We simply would not exist if it weren’t for NCVO” – Leonie McCarthy, Peterborough CVS

“The course got me to reflect on things as a senior manager. We thought we had to deliver everything to make income. But I’ve since come to the conclusion that if we put our brains into making the centre a fantastic place that people want to come to, it’s also got a commercial value.” – Adam Redfern, SESKU Academy, on the two-day commercial masterclass.

“We were really pleased with the training that was delivered by two key practitioners from NCVO.  The training was inclusive to all that took part and gave very good live practical and relevant examples that delegates could benefit from.” - Stephanie Stearman, Office of the Police and Crime Commissioner for Norfolk

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