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About us

Find out about our services, the way we operate and how we champion voluntary action

Who we are

We’re the membership community for charities, voluntary organisations and community groups in England

Our services

Find out how we can support you, from support for small charities and training to consultancy and corporate relations

Training

We offer a range of training courses designed to help you do what you do best

eLearning: Roles and duties of trustees

This flexible, interactive course will help you understand your duties as a trustee and support you to run your charity effectively so you can make a bigger difference

Leading on purpose

A practical four-month programme for emerging charity leaders who are on their way to leading organisations

Our vision for charity leaders

Learn about the mindset, knowledge and connections that emerging leaders need to guide the sector into the 2030s

Support for small charities and voluntary organisations

We know small charities make a big impact with limited resource - that's why we're here to help

Small charity helpdesk

Ask our practical support team any question about the setting up or running of your charity or voluntary organisation.

Our equity, diversity and inclusion work: Proceeding at the pace of trust

  • Inside NCVO
  • Equity, diversity and inclusion

Volunteering round-up: February 2023

NCVO’s senior policy and influencing advisor Catherine Goodall shares recent updates and upcoming dates for your diary

  • Involving volunteers

Governance round-up: February 2023

Our round-up for trustees and governance professionals, with useful sector updates, training courses and guidance

  • Governance

Five tips for managing costs with the new Energy Bills Discount Scheme

Advice on what the Energy Bills Discount Scheme means for charities and tips on how to cope with rising costs

  • Responding to crises

Exploring approaches to age friendly inclusive volunteering

Susannah Hodge, training and regional support manager at the Third Age Trust, shares learning and reflections from NCVO's age inclusive volunteering project

  • Involving volunteers

The inside track: February 2023

Our latest update on what’s happening in Westminster. This month sees the creation of new government departments and a big change at the top of Scottish politics

  • Government and politics

Governance round-up: March 2023

With many of us approaching the end of our financial year, senior governance consultant Sally Stephens shares guidance for completing your annual return

  • Governance

Is this what a voluntary sector CEO looks like?

To mark International Women’s Day 2023, our chief executive Sarah Vibert reflects on what changes are needed to encourage more women into leadership positions in the voluntary sector

  • Equity, diversity and inclusion

Charities urge chancellor to provide cost of living support

Organisations have united ahead of next week’s spring budget to call on the chancellor to provide urgent support

  • Responding to crises

Government policy and funding round-up: March 2023

The latest government policy and funding announcements and updates on our influencing work

  • Government and politics
  • Funding and income

Understanding systems and tools for sharing eLearning

More information on eLearning resources, tools and systems

  • Digital and technology

Delivering successful online surveys and choosing the right survey platform

Use this page to learn about getting good survey response rates, get tips on survey design and compare different survey platforms.

  • Digital and technology

Choosing new software or digital tools

Advice on how to choose digital tools for your voluntary organisation

  • Digital and technology

Using our plan for choosing new software or tools

Use this page to understand why you should plan software selection and how you should approach it.

  • Digital and technology

Setting out your new software project

Use this page to learn about the first steps you should take before you begin to think about new software. They help you set out what you already know.

  • Digital and technology

Working out what the software or tool needs to do

Use this page to help you prioritise the things that matter most to your organisation and the people who'll use the new technology.

  • Digital and technology

Getting ideas and support when choosing software

How to compare and consider different digital tools and software

  • Digital and technology

Comparing software and making decisions

Use this page to understand how to create a comparison grid (or assessment framework) and make decisions around digital tools

  • Digital and technology

Reflection and learning about software or tools

How to test and learn to make sure you're using the right tools in the right way

  • Digital and technology

Rolling out software and tools across an organisation

Use this page for practical tips on ways to drive software and technology adoption within your organisation.

  • Digital and technology

Managing people in the charity sector (2 days)

This course will equip managers in the voluntary sector with the skills and techniques they need to effectively manage paid members of staff

Good practice in volunteer management (1 day)

This course provides an introduction to the key principles of good volunteer management and how to apply them in your organisation

Advanced data protection (2 x 0.5 days)

This advanced course is specifically for data protection leads or officers in charitable organisations.

Governance Forum

Our Governance Forum is a space for charity governance professionals and those who support good governance to come together, learn and network

Boost your personal influence and impact (0.5 day)

Learn practical tools and techniques to increase your capability, confidence and impact when seeking to influence others – both within and outside your organisation

Charity finance strategy (1 day)

This course will give you an overview of how to build a simple finance strategy. We’ll introduce tools to help you build the financial resilience of your charity

Data protection essentials (2 x 0.5 days)

This essentials course is suitable for anyone within an organisation that handles the personal data of staff, service users, beneficiaries, volunteers, customers, members or supporters, and needs to know the basics of data protection for voluntary organisations.

Safeguarding essentials for trustees (0.5 day)

This introductory course explains the key trustee responsibilities for safeguarding, following guidance from the Charity Commission

Designated safeguarding leads in charities (1 day)

This one-day training course provides an overview of the roles and responsibilities of safeguarding leads in charities in England

Project management in the voluntary sector (2 days)

This practical course is specifically tailored to the voluntary sector. It’s designed to give you all the principles and practical tools you need to plan, deliver and evaluate your project successfully