The Road Ahead

Our analysis of the major opportunities and challenges facing the voluntary sector in 2024. Learn more

Choosing new software or digital tools

  1. Using our plan for choosing new software or tools

    Use this page to understand why you should plan software selection and how you should approach it.

  2. Setting out your new software project

    Use this page to learn about the first steps you should take before you begin to think about new software. They help you set out what you already know.

  3. Working out what the software or tool needs to do

    Use this page to help you prioritise the things that matter most to your organisation and the people who'll use the new technology.

  4. Getting ideas and support when choosing software

    How to compare and consider different digital tools and software

  5. Comparing software and making decisions

    Use this page to understand how to create a comparison grid (or assessment framework) and make decisions around digital tools

  6. Reflection and learning about software or tools

    How to test and learn to make sure you're using the right tools in the right way

  7. Rolling out software and tools across an organisation

    Use this page for practical tips on ways to drive software and technology adoption within your organisation.

Learn more

  • Practical support bulletin: January 2024

    Resources, events, support and information on the big issues affecting small charities

    • Cost of living
    • Digital and technology
    • Involving volunteers

    Round-ups

    Amy Walton - 16 January, 2024

  • New social media guidance: Key things you need to know

    Policy and public affairs manager, Chris Walker, explains what the Charity Commission’s updated social media guidance means for charities

    • Digital and technology

    Insights and reflections

    Chris Walker - 05 October, 2023

  • New survey shows 81% of charities changed how they use digital technology during the pandemic

    The latest research from the Covid-19 Voluntary Sector Impact Barometer reveals big changes in how charities and voluntary sector organisations are using digital technology to work and deliver services due to the pandemic.

    • Coronavirus
    • Digital and technology

    News and updates

    23 August, 2021

  • Time Well Spent: A national survey on the volunteer experience

    Our survey of more than 10,000 people provides the most detailed analysis of volunteering for a decade

    • Involving volunteers
    • Digital and technology

    Reports

    01 January, 2019

  • Trusted suppliers

    Our trusted suppliers are experts who can save your organisation time and money

    • Financial management
    • Employing and managing staff
    • Digital and technology

  • IT and data protection

    These suppliers can help improve your IT, digital and data systems and processes

    • Digital and technology

  • Hope & May

    A cost-effective, independent alternative to an in-house GDPR Data Protection Officer (DPO)

    • Digital and technology

  • Phoenix Software

    The UK's largest supplier of IT solutions and managed services for charities and voluntary organisations

    • Digital and technology

  • Digital and technology

    Practical and step-by-step guidance to make the best use of digital tools and processes to help your charity, organisation or community group

    • Digital and technology

    Help and guidance

    02 March, 2021

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