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Delivering public services

Find out what delivering public services means and if you can get funding from public sector organisations

  • Funding and income

The commissioning cycle

Learn more about the commissioning cycle

  • Funding and income

Social investment

  • Funding and income

Fundraising methods

Strategy and evaluation

Learn how to develop your organisation's strategy and how to use the evaluation process to learn and make decisions

  • Impact and evaluation
  • Business planning and strategy

Evaluation

Guidance to help you throughout the evaluation process

  • Impact and evaluation

Understanding evaluation

Learn about what evaluation is and how the evaluation process is set up

  • Impact and evaluation

What is evaluation?

Learn about what evaluation is and why it's important for your organisation

  • Impact and evaluation

The evaluation process

Learn about the how the process of evaluation works

  • Impact and evaluation

Planning your evaluation

Learn about how to plan your evaluation to make sure it's set up for success

  • Impact and evaluation

Latest findings suggest shift from formal volunteering during pandemic

Latest research showcases a mixed picture on the time and the availability of volunteers. According to the latest results of the Covid-19 Voluntary Sector Impact Barometer, 40% of the 710 respondents have experienced a decrease in the amount of unpaid tim

  • Coronavirus

NCVO predicts better than expected year-end financial position and announces new leadership team

NCVO is predicting better than expected year-end financial results for 2020-21 and has today announced a new leadership team who will work with interim CEO Sarah Vibert and the board of trustees.

  • Inside NCVO

Latest research reveals mixed impact of pandemic on volunteering numbers despite more positive outlook, increased diversity and rise of the digital volunteer

Ahead of the launch of Volunteers’ Week 2021, 1-7 June, new research has revealed a far more mixed impact from the pandemic for charities and volunteer numbers than many headlines have suggested.

  • Coronavirus

Volunteers' week 2021: A time to say thanks to all volunteers during the pandemic

The theme of this year’s Volunteers’ Week is ‘A time to say thanks’. The aim of the week is to encourage recognition of the efforts of people from all walks of life around the UK who took the time to volunteer and make a huge difference to their communiti

  • Involving volunteers

Majority of charities have plans in place to address equality, diversity and inclusion, but impact of pandemic and resources are barriers to increasing diversity

The latest research from the covid-19 voluntary sector impact barometer reveals that while the majority of charities and voluntary sector organisations have drawn up plans to address equality, diversity and inclusion (EDI) issues in their workplace

  • Equity, diversity and inclusion

Governance and board update from Priya Singh, chair, on behalf of the board of trustees

Governance and board update from Priya Singh, chair, on behalf of the board of trustees

  • Inside NCVO

NCVO and ACEVO join forces to support charities on flexible working

A new working group to look at the issue of flexible working in the charity sector is being launched by membership bodies NCVO and ACEVO with support from Starfish Search, an executive search firm

  • Employing and managing staff

New survey shows 81% of charities changed how they use digital technology during the pandemic

The latest research from the Covid-19 Voluntary Sector Impact Barometer reveals big changes in how charities and voluntary sector organisations are using digital technology to work and deliver services due to the pandemic.

  • Digital and technology
  • Coronavirus

Partnerships

Guidance to help you decide whether working in partnership is right for your organisation

  • Collaboration

Campaigning in collaboration

Guidance to help voluntary organisations collaborate on campaigns

  • Collaboration

Structures for consortia delivery of public service delivery

Explore three models of consortia delivery of public services by voluntary and community organisations

  • Collaboration

Working together to achieve your mission

This page looks at how organisations collaborate on the projects that directly contribute to their overall mission

  • Collaboration

Sharing back office services

Advice on how organisations can use collaborative working to share premises and back office services

  • Collaboration

Staffing a collaborative project

Things to consider when staffing a collaborative project

  • Collaboration

National organisations with local groups

How organisations with a national body and local groups can work together

  • Collaboration

Collaborative working to generate income

Guidance on fundraising through the gift economy (public giving, voluntary donations) and the open market (trading)

  • Collaboration

Why be part of a consortium?

Reasons for forming a consortium and examples of voluntary sector consortia

  • Collaboration

Consortium operating models

The different ways that voluntary organisations can work together collectively to bid for and deliver public service contracts

  • Collaboration

Introduction to EDI in charities (2 x 0.5 days)

This course introduces the key principles of equity, diversity and inclusion (EDI) and how to apply them to your organisation

Managing people in the charity sector (2 days)

This course will equip managers in the voluntary sector with the skills and techniques they need to effectively manage paid members of staff

Financial governance for trustees (0.5 day)

This course will revisit the core financial duties of a charity trustee and explore what it means to practice good financial governance

Volunteering network meeting

A network open to all NCVO members working within the volunteering ecosystem. Join us to discuss your volunteering challenges and work with the group to find solutions.

Influencing parliament and government (2 x 0.5 days)

Gain a clear understanding of the UK political system, the points of access and influence. Get top tips about what works and what to avoid.

Good practice in volunteer management (1 day)

This course provides an introduction to the key principles of good volunteer management and how to apply them in your organisation

Tools and methods for measuring outcomes (1 day)

Get an introduction to data collection methods and practical guidance for evaluating your work

Strategic leadership (1 day)

This practical one-day course for aspiring and existing charity leaders will elevate your strategic leadership skills, so you can create lasting impact for your organisations and the communities you serve.

Advanced data protection (2 x 0.5 days)

This advanced course is specifically for data protection leads or officers in charitable organisations.

Project management in the voluntary sector (2 days)

This practical course is specifically tailored to the voluntary sector. It’s designed to give you all the principles and practical tools you need to plan, deliver and evaluate your project successfully