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How to keep volunteers engaged and retain them at your organisation

Involving volunteers

How to recognise and address problems or issues with your volunteers

Involving volunteers

How to dismiss a volunteer with fairness when other ways to solve a problem haven’t worked

Involving volunteers

Find out how other organisations have developed ways to engage young people in their volunteer programmes.

Guidance on training, accrediting and thanking volunteers

Involving volunteers

How to thank your volunteers and show you appreciate their efforts

Involving volunteers

Make sure you offer the right volunteer training to help your volunteers do their roles

Involving volunteers

Acknowledge volunteers' training and experience through a certificate, accreditation or qualification

Involving volunteers

How to support your staff to take part in volunteering opportunities

Involving volunteers

How to make sure volunteers have a positive end to their time with your organisation

Involving volunteers

Government and politics

Involving volunteers

Coronavirus
Involving volunteers
Responding to crises

Involving volunteers

Inside NCVO

Involving volunteers

Government and politics

Inside NCVO

Impact and evaluation

Inside NCVO

Familiarise yourself with the early signs of mental health problems and learn how to create a supportive working environment

Employing and managing staff

How to support your own mental health and wellbeing at work or while volunteering

Employing and managing staff

Learn how to recognise if you’re experiencing a mental health problem and where to go for help

Employing and managing staff

Understand your responsibilities around flexible working and learn how to build a flexible working culture

Employing and managing staff

Learn about your responsibilities when handling matters of misconduct

Employing and managing staff

How to handle grievances in your organisation

Employing and managing staff

What to do in the event of whistleblowing at your organisation

Employing and managing staff

Guidance on your responsibilities when you end an employee’s contract, or when staff resign or retire

Employing and managing staff

A guide to help your charity or voluntary organisation navigate and implement change

Employing and managing staff

Guidance to help you develop change management plans

Employing and managing staff

This practical one-day course for aspiring and existing charity leaders will strengthen your understanding of authentic leadership, so you can lead with integrity and impact

This course will give trustees an overview and understanding of charity governance, regulation and best practice

Learn more about the Civil Society Covenant, and the steps to implement it, in this free event.

This course will introduce processes and tools to help ensure that decision-making is responsive to your environment and focused on the most important issues affecting your organisation

This course will help you to manage conflict and problem solve with your volunteers, and navigate the process of ending volunteering well.

This course will help you implement structures and processes to support trustees, and ensure systems are aligned with your organisation’s purpose and objectives

This course introduces the key principles of equity, diversity and inclusion (EDI) and how to apply them to your organisation

This course will equip managers in the voluntary sector with the skills and techniques they need to effectively manage paid members of staff

This course will revisit the core financial duties of a charity trustee and explore what it means to practice good financial governance

A network open to all NCVO members working within the volunteering ecosystem. Join us to discuss your volunteering challenges and work with the group to find solutions.

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Authentic leadership (1 day)

Charity trustee induction and refresher (2 x 0.5 days)

Strategic planning: tools for decision making (1 day)

Managing conflict and ending volunteering well (0.5 day)

Supporting good governance (4 x 0.5 days)

Introduction to EDI in charities (2 x 0.5 days)

Managing people in the charity sector (2 days)

Financial governance for trustees (0.5 day)

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