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Quality standards offer organisations, both in and outside the voluntary sector, an externally-verified seal of approval including Investing in Volunteers, Trusted Standard, Charity Essentials and the Approved Provider Standard

Involving volunteers

Organisations have been awarded the Trusted Charity Mark

From online training and practical guidance to written resources and consultancy, we provide all the tools you need to serve your charity in the most effective way

Our Service Directory connect members with specialists who can save our members time and money. Each specialist has experience working with charities and voluntary organisations.

Finance
HR and recruitment
IT and data protection

We have four goals to focus our activity, all underpinned by our values

Information on our governance, trustee board and committees

Download and read our annual reports and accounts

How to make a complaint if you're unhappy with any part of our service

Find out more about our current trustee elections and upcoming AGM

Inside NCVO

Coronavirus

At a time of crisis, charities want and need to be able to give their all to supporting people who need it most. They cannot do that if they have to suspend their work or close altogether.

Coronavirus

Volunteering rates have remained stable over the last few years. In 2018/19, 22% of people regularly volunteered with a group, club or organisation. While the pandemic is unlikely to influence the overall numbers of people volunteering in the UK, we will

Coronavirus
Involving volunteers

Inside NCVO

Business planning and strategy

Involving volunteers

Inside NCVO

Coronavirus

Involving volunteers

Equity, diversity and inclusion

Use this to help you write your data protection policy and procedures and other related documents.

Digital and technology

How to apply for grant funding for digital and technology costs

Digital and technology

Find out about national schemes to provide charities and other organisations with digital volunteer support

Digital and technology

How to choose the right digital agency or freelancer for your charity, organisation or community group

Digital and technology

How to build a great relationship with your organisation's digital partners

Get started with digital communications, campaigns and content in the charity sector and find out who can help

Digital and technology
Campaigning

Get the basics on data and insight and why they matter to charities, organisations and community groups

Digital and technology

A guide to help your organisation with your SWOT (strengths, weaknesses, opportunities, threats) analysis

Business planning and strategy

A guide to help organisations consider how the world is changing

Business planning and strategy

A guide for your organisation to look at the priorities and impact of other organisations in your area of work

Business planning and strategy

Get an introduction to data collection methods and practical guidance for evaluating your work

This course will give trustees an overview and understanding of charity governance, regulation and best practice

This practical session will build your awareness of different types of reporting and support you to tell a compelling story through your reporting

This course will develop your skills and help you use a marketing approach to recruit volunteers

This course will equip managers in the voluntary sector with the skills and techniques they need to effectively manage paid members of staff

All voluntary organisations have a duty to keep the people they work with safe from harm. This course introduces the basics of safeguarding within a charity context in England and highlights effective safeguarding practice

This course will introduce processes and tools to help ensure that decision-making is responsive to your environment and focused on the most important issues affecting your organisation

Get an introduction to data collection methods and practical guidance for evaluating your work

This advanced course is specifically for data protection leads or officers in charitable organisations.

This course will help you create a positive and inclusive experience for volunteers. The course will explore best practice in relation to safeguarding, data protection, health and safety, and equality

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Tools and methods for measuring outcomes (1 day)

Charity trustee induction and refresher (2 x 0.5 days)

Better impact reporting (0.5 day)

Recruiting volunteers (0.5 day)

Managing people in the charity sector (2 days)

Safeguarding essentials in charities (1 day)

Strategic planning: tools for decision making (1 day)

Tools and methods for measuring outcomes (1 day)

Advanced data protection (2 x 0.5 days)

Volunteers and the law (0.5 day)

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