Organisations have been awarded the Trusted Charity Mark
From online training and practical guidance to written resources and consultancy, we provide all the tools you need to serve your charity in the most effective way
Our Service Directory connect members with specialists who can save our members time and money. Each specialist has experience working with charities and voluntary organisations.
We have four goals to focus our activity, all underpinned by our values
Information on our governance, trustee board and committees
Download and read our annual reports and accounts
How to make a complaint if you're unhappy with any part of our service
Find out more about our current trustee elections and upcoming AGM
More information on eLearning resources, tools and systems
Use this page to learn about getting good survey response rates, get tips on survey design and compare different survey platforms.
Advice on how to choose digital tools for your voluntary organisation
Use this page to understand why you should plan software selection and how you should approach it.
Use this page to learn about the first steps you should take before you begin to think about new software. They help you set out what you already know.
Use this page to help you prioritise the things that matter most to your organisation and the people who'll use the new technology.
How to compare and consider different digital tools and software
Use this page to understand how to create a comparison grid (or assessment framework) and make decisions around digital tools
How to test and learn to make sure you're using the right tools in the right way
Use this page for practical tips on ways to drive software and technology adoption within your organisation.