Organisations have been awarded the Trusted Charity Mark
From online training and practical guidance to written resources and consultancy, we provide all the tools you need to serve your charity in the most effective way
Our Service Directory connect members with specialists who can save our members time and money. Each specialist has experience working with charities and voluntary organisations.
We have four goals to focus our activity, all underpinned by our values
Information on our governance, trustee board and committees
Download and read our annual reports and accounts
How to make a complaint if you're unhappy with any part of our service
Find out more about our current trustee elections and upcoming AGM
Recent governance news, resources, research, events and more
Find out if your organisation is eligible for new funding up to £75,000
Learn how new banking rules will affect your charity or voluntary organisation
The latest news, events and opportunities for people managing or supporting volunteers
A round-up of the latest guidance from the Charity Commission, recent governance news and upcoming training and events
Senior consultant, Sandy Chidley, runs through some recent work on ethical evaluation and shares useful evaluation events and training opportunities
A round-up of what’s happening in Westminster that might impact charities. This month sees a Labour reshuffle, an update on new APPG rules, and a look ahead to party conferences
The latest volunteering news, resources and dates for your diary
Resources, free events, support and guidance on the big issues affecting small charities
An update on our influencing work, government policy and funding announcements
How to recognise and address problems or issues with your volunteers
How to dismiss a volunteer with fairness when other ways to solve a problem haven’t worked
Find out how other organisations have developed ways to engage young people in their volunteer programmes.
How to thank your volunteers and show you appreciate their efforts
Make sure you offer the right volunteer training to help your volunteers do their roles
Acknowledge volunteers' training and experience through a certificate, accreditation or qualification
How to support your staff to take part in volunteering opportunities
How to make sure volunteers have a positive end to their time with your organisation
Guidance on the law around involving volunteers with your organiation
Things to consider when paid staff want to volunteer for the organisation that employs them