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Giving effective feedback

How to give your team effective feedback

  • Employing and managing staff

Supporting learning and development

How to develop effective learning and development plans

  • Employing and managing staff

Motivating and engaging staff

Guidance to help you motivate and engage your team

  • Employing and managing staff

One-to-ones and appraisals

Tips to help you plan and run effective one-to-one meetings and appraisals

  • Employing and managing staff

Managing underperformance

Guidance to help you address and manage poor performance in the people you manage

  • Employing and managing staff

Managing staff who work remotely

Guidance to help you lead or manage people who work remotely

  • Employing and managing staff

Handling conflict at work

Understand different types of workplace conflict, why conflict happens, and how to resolve it

  • Employing and managing staff

Developing effective teams

  • Employing and managing staff

Why teamwork is important

Why team working is especially important in voluntary organisations

  • Employing and managing staff

Developing team objectives and plans

How to develop a set of clear objectives and plans for your team

  • Employing and managing staff

Volunteering round-up: November 2022

  • Involving volunteers

Call for continuing energy bill support for voluntary organisations

Charities hit hardest by spiralling energy costs are facing a cliff edge of support unless the government continues subsidising bills past March 2023

  • Government and politics

The inside track: November 2022

Our latest update on what’s happening in Westminster that might impact charities. This month sees a new government, with plenty for charities to think about.

  • Government and politics

Five ways to support your staff during the cost of living crisis

Five ways you can support staff through the cost of living crisis when resources are limited

  • Responding to crises

Government policy and funding round-up: December 2022

This round-up will help you to stay informed about our influencing work, and any government policy and funding announcements. For news related to what’s happening in parliament, see our regular inside track round-up.

  • Government and politics
  • Funding and income

Governance round-up: December 2022

NCVO's senior consultancy and training manager Dan Francis reflects on how the events of 2022 have shaped charity governance

  • Governance

Volunteers responding to crises

What we learned during the National Volunteering Forum, along with examples of actions you can take in response to the volunteering challenges facing the sector

  • Responding to crises

New Year message from NCVO's chief executive

As we enter the new year, read our advice for how to prepare for the challenges the sector is facing.

  • Government and politics
  • Responding to crises

Call for a long-term solution to the energy crisis

We’ve called for an urgent review into who's included in the government’s new energy discount scheme. We’re also calling for work to begin on a long-term support plan for the voluntary sector

  • Responding to crises

Governance round-up: January 2023

As we begin a new year, governance consultant Sally Stephens looks ahead to the big stories for 2023

  • Governance

Supporting the mental health and wellbeing of your team

Familiarise yourself with the early signs of mental health problems and learn how to create a supportive working environment

  • Employing and managing staff

Looking after your own mental health and wellbeing

How to support your own mental health and wellbeing at work or while volunteering

  • Employing and managing staff

Identifying and managing a mental health problem

Learn how to recognise if you’re experiencing a mental health problem and where to go for help

  • Employing and managing staff

Flexible working

Understand your responsibilities around flexible working and learn how to build a flexible working culture

  • Employing and managing staff

Disciplinary matters

Learn about your responsibilities when handling matters of misconduct

  • Employing and managing staff

Handling grievances

How to handle grievances in your organisation

  • Employing and managing staff

Whistleblowing

What to do in the event of whistleblowing at your organisation

  • Employing and managing staff

Ending employment well

Guidance on your responsibilities when you end an employee’s contract, or when staff resign or retire

  • Employing and managing staff

Five steps to effective change management

A guide to help your charity or voluntary organisation navigate and implement change

  • Employing and managing staff

Developing a change management plan

Guidance to help you develop change management plans

  • Employing and managing staff

Outcomes and impact measurement (1 day)

Learn how to create an evaluation plan to better understand and demonstrate the difference your work makes

Mentoring and coaching skills (0.5 days)

This course provides an introduction to the key differences between mentoring and coaching. You’ll learn how to use both skills effectively to develop and support staff, volunteers and clients

Theory of change for strategic planning and evaluation (1 day)

Learn how to create your own theory of change and narrative. This course will challenge you to think critically about what you're doing and why

Charity finance skills (1 day)

This course will help people with little or no financial background to feel confident in managing day-to-day charity finance

Charity trustee induction and refresher (2 x 0.5 days)

This course will give trustees an overview and understanding of charity governance, regulation and best practice

Authentic leadership (1 day)

This practical one-day course for aspiring and existing charity leaders will strengthen your understanding of authentic leadership, so you can lead with integrity and impact

Strategic planning: tools for decision making (1 day)

This course will introduce processes and tools to help ensure that decision-making is responsive to your environment and focused on the most important issues affecting your organisation

Managing conflict and ending volunteering well (0.5 day)

This course will help you to manage conflict and problem solve with your volunteers, and navigate the process of ending volunteering well.

Member forum: The Civil Society Covenant

Learn more about the Civil Society Covenant, and the steps to implement it, in this free event.

Supporting good governance (4 x 0.5 days)

This course will help you implement structures and processes to support trustees, and ensure systems are aligned with your organisation’s purpose and objectives