How to raise a complaint about a trusted supplier
How we pick our trusted suppliers and make sure they're meeting the needs of the sector
Quality standards offer organisations, both in and outside the voluntary sector, an externally-verified seal of approval including Investing in Volunteers, Trusted Standard, Charity Essentials and the Approved Provider Standard
Organisations have been awarded the Trusted Charity Mark
From online training and practical guidance to written resources and consultancy, we provide all the tools you need to serve your charity in the most effective way
Our Service Directory connect members with specialists who can save our members time and money. Each specialist has experience working with charities and voluntary organisations.
We have four goals to focus our activity, all underpinned by our values
Information on our governance, trustee board and committees
Download and read our annual reports and accounts
Guidance to help you communicate change and consult stakeholders
Guidance to help you support staff and volunteers through change
Guidance to help you understand and manage resistance to change
Guidance to help you embed and evaluate change
Five key steps to follow when restructuring a charity or voluntary organisation
What to do if you’re planning to make less than 20 employees redundant
Guidance for charities and their legal obligations
Sources of legal advice and assistance for charities, voluntary organisations and social enterprises.
This document contains a list of legal aspects that need to be covered by most voluntary organisations.