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News and insights (341)
Help and guidance (613)
Training and events (51)

How to raise a complaint about a trusted supplier

How we pick our trusted suppliers and make sure they're meeting the needs of the sector

Quality standards offer organisations, both in and outside the voluntary sector, an externally-verified seal of approval including Investing in Volunteers, Trusted Standard, Charity Essentials and the Approved Provider Standard

Involving volunteers

Organisations have been awarded the Trusted Charity Mark

From online training and practical guidance to written resources and consultancy, we provide all the tools you need to serve your charity in the most effective way

Our Service Directory connect members with specialists who can save our members time and money. Each specialist has experience working with charities and voluntary organisations.

Finance
People, HR and recruitment
IT and data protection

We have four goals to focus our activity, all underpinned by our values

Information on our governance, trustee board and committees

Download and read our annual reports and accounts

Our latest update on what’s happening in Westminster that might impact charities. This month sees a new government, with plenty for charities to think about.

Government and politics

NCVO’s lead governance consultant Dan Francis shares our plans for Trustees’ Week and explores our wider support offer for trustees

Governance

Policy and insight manager Sam Mercadante responds to the government's new financial measures, calling for more funding and policy choices that prevent poverty and inequality

Responding to crises
Government and politics

Report of the Inquiry into charity senior executive pay and guidance for trustees on setting remuneration

Financial management

Involving volunteers

Government and politics
Funding and income

Involving volunteers
Government and politics

Governance

Guidance on making a provisional offer of employment and conducting checks

Employing and managing staff

How to set up a good induction and probation programme

Employing and managing staff

How to help your team maintain and improve their performance at work

Employing and managing staff

How to set effective objectives and behaviour standards for your team

Employing and managing staff

How to give your team effective feedback

Employing and managing staff

How to develop effective learning and development plans

Employing and managing staff

Guidance to help you motivate and engage your team

Employing and managing staff

Tips to help you plan and run effective one-to-one meetings and appraisals

Employing and managing staff

Guidance to help you address and manage poor performance in the people you manage

Employing and managing staff

Guidance to help you lead or manage people who work remotely

Employing and managing staff

Learn practical tips to ensure you are successful in your funding bid applications.

Learn how to create your own theory of change and narrative. This course will challenge you to think critically about what you're doing and why.

All voluntary organisations have a duty to keep the people they work with safe from harm. This course introduces the basics of safeguarding within a charity context in England and highlights effective safeguarding practice.

This course will help you implement structures and processes to support trustees, and ensure systems are aligned with your organisation’s purpose and objectives

This one-day training course provides an overview of the roles and responsibilities of safeguarding leads in charities in England.

Learn practical tools and techniques to increase your capability, confidence and impact when seeking to influence others – both within and outside your organisation

Through a blend of theoretical frameworks and practical application, you'll learn how to strengthen your current fundraising strategy so that is not only effective today but sustainable and resilient for years to come.

This introductory course explains the key trustee responsibilities for safeguarding, following guidance from the Charity Commission.

This course will help people with little or no financial background to feel confident in managing day-to-day charity finance

This practical course is specifically tailored to the voluntary sector. It’s designed to give you all the principles and practical tools you need to plan, deliver and evaluate your project successfully.

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Successful funding applications (0.5 day)

Theory of change for strategic planning and evaluation (1 day)

Safeguarding essentials in charities (1 day)

Supporting good governance (4 x 0.5 days)

Designated safeguarding leads in charities (1 day)

Boost your personal influence and impact (0.5 day)

Building a sustainable and resilient fundraising strategy (1 day)

Safeguarding essentials for trustees (0.5 day)

Charity finance skills (1 day)

Project management in the voluntary sector (2 days)

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