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Audio-visual equipment

Choose from a range of audio-visual equipment packs to support your event

Food and drink

Our in-house catering team offer a full range of food and drink for all occasions

Breakfast menu

Our breakfast menu, prices and how to order

Lunch menu

Our lunch menu, prices and how to order

Refreshment menu

Our refreshments menu, prices and how to order

Reception menu

Our reception menu, prices and how to order

Food and drink order form

Complete our quick form to arrange catering for your event

Find us

Directions to our building in Kings Cross, London

Quality standards

Quality standards offer organisations, both in and outside the voluntary sector, an externally-verified seal of approval including Investing in Volunteers, Trusted Standard, Charity Essentials and the Approved Provider Standard

  • Involving volunteers

Why your organisation should get involved in The Big Help Out

Reasons and ways to support the nationwide campaign to get more people volunteering

Volunteering round-up: April 2024

The latest volunteering news, resources and dates for your diary

  • Involving volunteers

Governance round-up: April 2024

The latest charity governance news, resources and dates for your diary

  • Governance

The Voluntary Sector Manifesto

A manifesto for the voluntary sector ahead of the 2024 general election

  • Government and politics

Making sense of the local elections and what they mean for charities

  • Government and politics

Practical support bulletin: May 2024

Resources, events and information on the big issues affecting small charities

  • Digital and technology
  • Business planning and strategy
  • Funding and income

The inside track: May 2024

Our latest update on what’s happening in Westminster and how it might impact charities

  • Government and politics

Volunteering round-up: May 2024

The latest volunteering news, resources and dates for your diary

  • Involving volunteers

Governance round-up: May 2024

This month sees the launch of a consultation on the Charity Governance Code and new charity chair research

  • Governance

General election 2024: What charities should be doing

  • Government and politics

Protection for whistleblowers

Legal protections for people who raise concerns

  • Safeguarding

Protection under PIDA

How the Public Interest Disclosure Act protects any whistleblowing worker

  • Safeguarding

Key duties of organisations

What organisations are expected or obliged to do when concerns are raised

  • Safeguarding

Non-recent and historic abuse

Find out about 'limitation periods' regarding certain types of claim

  • Safeguarding

Getting started with DBS checks

Information about DBS checks and tools to help you understand the law as it applies to the roles in your organisation

  • Safeguarding

Overview

Information about getting DBS checks for staff and volunteers

  • Safeguarding

Plan for specific roles

How to identify potential risks when creating a new staff or volunteering role

  • Safeguarding

Asking about someone's criminal history

How and when to ask about a staff member or volunteer's criminal history

  • Safeguarding

Types of DBS check

A comprehensive guide to different types of DBS checks

  • Safeguarding

Deciding which checks to carry out

Different roles will require different checks. This page explores what checks you might need to run

  • Safeguarding

Designated safeguarding leads in charities (1 day)

This one-day training course provides an overview of the roles and responsibilities of safeguarding leads in charities in England

Successful funding applications (0.5 day)

Learn Practical tips to ensure you are successful in your funding bid applications.

Mentoring and coaching skills (0.5 days)

This course provides an introduction to the key differences between mentoring and coaching. You’ll learn how to use both skills effectively to develop and support staff, volunteers and clients

Theory of change for strategic planning and evaluation (1 day)

Learn how to create your own theory of change and narrative. This course will challenge you to think critically about what you're doing and why

Outcomes and impact measurement (1 day)

Learn how to create an evaluation plan to better understand and demonstrate the difference your work makes

Charity finance skills (1 day)

This course will help people with little or no financial background to feel confident in managing day-to-day charity finance

Charity trustee induction and refresher (2 x 0.5 days)

This course will give trustees an overview and understanding of charity governance, regulation and best practice

NCVO/Zurich webinar: Developing and embedding effective risk assessments for volunteers

Join us for an essential webinar on creating and embedding effective risk assessments to protect your volunteers and those they support

Financial governance for trustees (0.5 day)

This course will revisit the core financial duties of a charity trustee and explore what it means to practice good financial governance

Strategic leadership (1 day)

This practical one-day course for aspiring and existing charity leaders will elevate your strategic leadership skills, so you can create lasting impact for your organisations and the communities you serve.