How to raise a complaint about a trusted supplier
How we pick our trusted suppliers and make sure they're meeting the needs of the sector
Quality standards offer organisations, both in and outside the voluntary sector, an externally-verified seal of approval including Investing in Volunteers, Trusted Standard, Charity Essentials and the Approved Provider Standard
Organisations have been awarded the Trusted Charity Mark
From online training and practical guidance to written resources and consultancy, we provide all the tools you need to serve your charity in the most effective way
Our Service Directory connect members with specialists who can save our members time and money. Each specialist has experience working with charities and voluntary organisations.
We have four goals to focus our activity, all underpinned by our values
Information on our governance, trustee board and committees
Download and read our annual reports and accounts
Learn about what evaluation is and why it's important for your organisation
Learn about the how the process of evaluation works
Understanding the issues experienced by individuals or organisations you want to work with, people you want to influence, or environments you want to affect change in is the starting point for impact planning
Information you need before you write your evaluation brief and what to include once you get started
Learn about how to create an evaluation budget
Learn about the different planning tools you can use to help you find out what difference you want to make
Learn how to create your own evaluation planning triangle