How to raise a complaint about a trusted supplier
How we pick our trusted suppliers and make sure they're meeting the needs of the sector
Quality standards offer organisations, both in and outside the voluntary sector, an externally-verified seal of approval including Investing in Volunteers, Trusted Standard, Charity Essentials and the Approved Provider Standard
Organisations have been awarded the Trusted Charity Mark
From online training and practical guidance to written resources and consultancy, we provide all the tools you need to serve your charity in the most effective way
Our Service Directory connect members with specialists who can save our members time and money. Each specialist has experience working with charities and voluntary organisations.
We have four goals to focus our activity, all underpinned by our values
Information on our governance, trustee board and committees
Download and read our annual reports and accounts
Read our latest round-up for trustees and governance professionals, with useful sector updates, training courses and written guidance.
In this edition, Sandy Chidley, senior consultant, spotlights opportunities in impact and evaluation and shares useful evaluation resources and training opportunities
Our survey of more than 10,000 people provides the most detailed analysis of volunteering for a decade
Building on existing work on corporate volunteering, this report looks at employer-supported volunteering through the eyes of the volunteer
This round-up will help you to stay informed about our influencing work, and any government policy and funding announcements. For news related to what’s happening in parliament, see our regular inside track round-up.
Governance consultant Sally Stephens shares updates on the Charities Act and the Charity Governance Code, along with some exciting training opportunities for trustees
We explain what dormant assets are, how they could support communities and how you can help make that happen.
Voluntary sector partners joint statement on the cost of living crisis
Learn about the tax and national insurance implications for volunteers
Guidance on the health and safety measures you need to put in place when working with volunteers
Guidance on arranging insurance for volunteers and volunteer-involving organisations
Guidance around safeguarding vulnerable clients and volunteers
Advice on DBS checks for volunteers and volunteer involving organisations
Guidance and policies to consider when using volunteer drivers
Guidance on copyright and volunteers
A free online tool for volunteer-involving groups and organisations
Read our top tips for how your organisation can make volunteering inclusive for disabled people.