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News and insights (341)
Help and guidance (613)
Training and events (51)

How to raise a complaint about a trusted supplier

How we pick our trusted suppliers and make sure they're meeting the needs of the sector

Quality standards offer organisations, both in and outside the voluntary sector, an externally-verified seal of approval including Investing in Volunteers, Trusted Standard, Charity Essentials and the Approved Provider Standard

Involving volunteers

Organisations have been awarded the Trusted Charity Mark

From online training and practical guidance to written resources and consultancy, we provide all the tools you need to serve your charity in the most effective way

Our Service Directory connect members with specialists who can save our members time and money. Each specialist has experience working with charities and voluntary organisations.

Finance
People, HR and recruitment
IT and data protection

We have four goals to focus our activity, all underpinned by our values

Information on our governance, trustee board and committees

Download and read our annual reports and accounts

Policy and insight manager Sam Mercadante considers the implications of the Autumn Statement for charities

Latest updates on our influencing work, government policy and funding announcements

Financial management
Government and politics
Funding and income

Research exploring the volunteering experiences and perspectives of people from the global majority

Equity, diversity and inclusion
Involving volunteers

The latest resources, events and training to help your organisation with its impact and evaluation

Impact and evaluation

The latest volunteering news, resources and dates for your diary

Involving volunteers

New inclusion and campaigning resources, a chance to help shape investment principles, and dates for your diary

Governance

It is with much love and respect that we pay tribute to our colleague and friend, Michelle Curtis, who passed away unexpectedly in November.

How charities can harness the power of our collective voice in 2024

Resources, events, support and information on the big issues affecting small charities

Cost of living
Digital and technology
Involving volunteers

Latest updates on our influencing work, government policy and funding announcements

Funding and income
Government and politics

Tips to help voluntary organisations collaborate effectively with the right partners

Collaboration

This page explains the different ways that voluntary organisations may collaborate in order to bid for and deliver a commissioned contract

Collaboration

Guidance to help you decide whether working in partnership is right for your organisation

Collaboration

Guidance to help voluntary organisations collaborate on campaigns

Collaboration

Explore three models of consortia delivery of public services by voluntary and community organisations

Collaboration

This page looks at how organisations collaborate on the projects that directly contribute to their overall mission

Collaboration

Advice on how organisations can use collaborative working to share premises and back office services

Collaboration

Things to consider when staffing a collaborative project

Collaboration

How organisations with a national body and local groups can work together

Collaboration

Guidance on fundraising through the gift economy (public giving, voluntary donations) and the open market (trading)

Collaboration

Learn practical tips to ensure you are successful in your funding bid applications.

Learn how to create your own theory of change and narrative. This course will challenge you to think critically about what you're doing and why.

All voluntary organisations have a duty to keep the people they work with safe from harm. This course introduces the basics of safeguarding within a charity context in England and highlights effective safeguarding practice.

This course will help you implement structures and processes to support trustees, and ensure systems are aligned with your organisation’s purpose and objectives

This one-day training course provides an overview of the roles and responsibilities of safeguarding leads in charities in England.

Learn practical tools and techniques to increase your capability, confidence and impact when seeking to influence others – both within and outside your organisation

Through a blend of theoretical frameworks and practical application, you'll learn how to strengthen your current fundraising strategy so that is not only effective today but sustainable and resilient for years to come.

This introductory course explains the key trustee responsibilities for safeguarding, following guidance from the Charity Commission.

This course will help people with little or no financial background to feel confident in managing day-to-day charity finance

This practical course is specifically tailored to the voluntary sector. It’s designed to give you all the principles and practical tools you need to plan, deliver and evaluate your project successfully.

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Successful funding applications (0.5 day)

Theory of change for strategic planning and evaluation (1 day)

Safeguarding essentials in charities (1 day)

Supporting good governance (4 x 0.5 days)

Designated safeguarding leads in charities (1 day)

Boost your personal influence and impact (0.5 day)

Building a sustainable and resilient fundraising strategy (1 day)

Safeguarding essentials for trustees (0.5 day)

Charity finance skills (1 day)

Project management in the voluntary sector (2 days)

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