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All (1353)
News and insights (325)
Help and guidance (610)
Training and events (81)

Our help and guidance content includes step-by-step guides, downloadable templates and interactive tools to help you run your voluntary organisation

Learn about the practical steps you need to take to set up your own organisation

Setting up

Access our guidance to help you decide if you should set up a new charity, voluntary organisation or community group

Setting up

What you need to consider when choosing your legal structure and the main characteristics of different legal structures

Setting up

Find out what charity status is and if you need to register as a charity

Setting up

Find out about social enterprises and their associated legal structures

Setting up

Find out what information should be included in your charity's governing document

Setting up

Guidance and tools to help you run your charity or voluntary organisation

Employing and managing staff
Setting up
Closing down

Practical guidance to help you recruit, manage and develop paid members of staff, including a useful introduction to employment law

Employing and managing staff

Familiarise yourself with the essential aspects of employing paid members of staff

Employing and managing staff

We’ve written to the chancellor calling for urgent action on the planned increase to employer National Insurance Contributions (NICs) for the voluntary sector

Employing and managing staff
Funding and income

This Trustees' Week we celebrated the role of trustees across the UK and explored the challenges and opportunities in trustee recruitment and retention

Involving volunteers
Governance

Government and politics
Funding and income

Collaboration
Financial management

Funding and income
Involving volunteers

Leadership
Governance

Business planning and strategy
Impact and evaluation
Consultancy

Funding and income
Campaigning

Campaigning
Governance

Inside NCVO

More information on eLearning resources, tools and systems

Digital and technology

Use this page to learn about getting good survey response rates, get tips on survey design and compare different survey platforms.

Digital and technology

Advice on how to choose digital tools for your voluntary organisation

Digital and technology

Use this page to understand why you should plan software selection and how you should approach it.

Digital and technology

Use this page to learn about the first steps you should take before you begin to think about new software. They help you set out what you already know.

Digital and technology

Use this page to help you prioritise the things that matter most to your organisation and the people who'll use the new technology.

Digital and technology

How to compare and consider different digital tools and software

Digital and technology

Use this page to understand how to create a comparison grid (or assessment framework) and make decisions around digital tools

Digital and technology

How to test and learn to make sure you're using the right tools in the right way

Digital and technology

Use this page for practical tips on ways to drive software and technology adoption within your organisation.

Digital and technology

This one-day training course provides an overview of the roles and responsibilities of safeguarding leads in charities in England

Learn how to create an evaluation plan to better understand and demonstrate the difference your work makes

This course provides an introduction to the key differences between mentoring and coaching. You’ll learn how to use both skills effectively to develop and support staff, volunteers and clients

Learn how to create your own theory of change and narrative. This course will challenge you to think critically about what you're doing and why

This course will help people with little or no financial background to feel confident in managing day-to-day charity finance

This course will give trustees an overview and understanding of charity governance, regulation and best practice

This practical one-day course for aspiring and existing charity leaders will strengthen your understanding of authentic leadership, so you can lead with integrity and impact

This course will help you to manage conflict and problem solve with your volunteers, and navigate the process of ending volunteering well.

Learn more about the Civil Society Covenant, and the steps to implement it, in this free event.

This course will introduce processes and tools to help ensure that decision-making is responsive to your environment and focused on the most important issues affecting your organisation

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Designated safeguarding leads in charities (1 day)

Outcomes and impact measurement (1 day)

Mentoring and coaching skills (0.5 days)

Theory of change for strategic planning and evaluation (1 day)

Charity finance skills (1 day)

Charity trustee induction and refresher (2 x 0.5 days)

Authentic leadership (1 day)

Managing conflict and ending volunteering well (0.5 day)

Strategic planning: tools for decision making (1 day)

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