Tackle one of the biggest obstacles we face when creating digital content, software and services
Help and guidance for user research when building new digital tools for your small charity
Use this page to learn about how to plan user research. The first step in planning any successful digital project is to explore what people need. Here are some methods to help you do that well.
Use this page to ask the right kind of questions when you're planning user research interviews
Use this page to help you work out if your website needs replacing and how to go about doing it
Use this page for information on building your own website or getting someone to help.
Understand eLearning and decide if you need a learning management system
Read our latest round-up for trustees and governance professionals, with useful sector updates, training courses and written guidance.
In this edition, Sandy Chidley, senior consultant, spotlights opportunities in impact and evaluation and shares useful evaluation resources and training opportunities
Our survey of more than 10,000 people provides the most detailed analysis of volunteering for a decade
Building on existing work on corporate volunteering, this report looks at employer-supported volunteering through the eyes of the volunteer
This round-up will help you to stay informed about our influencing work, and any government policy and funding announcements. For news related to what’s happening in parliament, see our regular inside track round-up.
Governance consultant Sally Stephens shares updates on the Charities Act and the Charity Governance Code, along with some exciting training opportunities for trustees
We explain what dormant assets are, how they could support communities and how you can help make that happen.
Voluntary sector partners joint statement on the cost of living crisis
Learn about Theory of Change as a process and a tool
Find out what's involved in setting the direction of your charity
Use this section to select the right tools to help you understand your landscape and conditions.
A guide to help your organisation with your SWOT (strengths, weaknesses, opportunities, threats) analysis
A guide to help organisations consider how the world is changing
A guide for your organisation to look at the priorities and impact of other organisations in your area of work
Find out about how to select the right tools to help you make good decisions
A guide to help your organisation explore it's activities to assess the extent to which each contributes to value and surplus
Use this tool to help you identify the forces working for and against a particular option
Use this tool to help your organisation explore tradeoffs