Understanding artificial intelligence (AI) and how small charities can use it to improve their work.
Tackle one of the biggest obstacles we face when creating digital content, software and services
Help and guidance for user research when building new digital tools for your small charity
Use this page to learn about how to plan user research. The first step in planning any successful digital project is to explore what people need. Here are some methods to help you do that well.
Use this page to ask the right kind of questions when you're planning user research interviews
Use this page to help you work out if your website needs replacing and how to go about doing it
We launched a new campaign in the summer of 2023 to help trustees and charity leaders consider the environmental impact of their charities’ investments
Resources, events, support and information on the big issues affecting small charities
Our chief executive Sarah Vibert celebrates the start of Trustees' Week and shares our plans
Our policy and public affairs manager, Chris Walker, summarises the announcements from the King's Speech likely to impact our sector
Explore why diversity is a key area of reflection for your trustee board and what needs to happen to make a board truly diverse
Read our open letter calling on the chancellor to ensure charities can continue providing essential services for communities
Why the government must act to cover the true cost of charities delivering public services
An update on what's happening in Westminster. Find out what the King’s Speech and government reshuffle means for charities
The latest volunteering news, resources and dates for your diary
Lessons from Trustees’ Week 2023 and upcoming dates for your diary
How to approach diversity at board level
How to approach board relationship challenges and have constructive conversations
Use this page to learn about how to broadly encourage positive trustee relationships and manage disputes.
Use this page to understand how to approach challenging conversations with your board.
What to consider when carrying out a governance review and the different types of review
Information on annual reports and accounts for charities, and sample documents.
A template agenda for a board meeting.
A sample code of conduct for trustees.
Sample declaration of interests form for trustees
Sample trustee expenses claim form