Setting up and managing a mentoring or befriending programme: part A

How do you ensure that your mentoring or befriending service is developed in line with good practice? Based on our Approved Provider Standard (APS), NCVO's specialist quality standard for mentoring or befriending projects, this course will give you practical guidance on how to set up and manage a safe and effective mentoring/peer mentoring or befriending programme.

This course, part A, will link to requirements 1-5. The follow on course, part B, will focus on requirements 6-10.

Date 27 March 2018
Time 10.00 - 16.00
Location NCVO Conference Suite, London, N1

Book online now


By the end of the day you will

  • be clear about who you are going to help and the difference you want your project to make
  • be able to determine the most appropriate model of mentoring or befriending to help achieve your intended outcomes
  • know what resources are needed, and the key roles and responsibilities for effective project delivery
  • be aware of typical policies and procedures required to ensure the safety of all participants
  • know how to develop effective referral processes for potential service users
  • know what is involved in briefing your service users about the project, what they can expect, and assess their needs.

Who should attend?

This course is relevant to those interested in setting up a new mentoring/peer mentoring or befriending project, and those who want to develop and improve their existing services. It is also appropriate for those in the process of applying to achieve NCVO’s Approved Provider Standard for mentoring or befriending services.

To ensure you cover all relevant aspects of setting up and managing a mentoring/befriending service, you should also book your place on Part B.

What do people say about the course?

Part A and Part B were incredibly practical, useful and 100% relevant. Sometimes courses of this nature can be jargon loaded, rushed and inaccessible to those unfamiliar with their subject matter. These courses were nothing like that – quite the opposite, in fact. They gave us time to digest the material, reflect on what we had learned and discovered, plan and adapt course content for our own approach, ask questions and create a template that was ready for lift-off.

Who runs this course?

Val Barritt is an independent lead assessor and verifier for the Approved Provider Standard (APS), NCVO’s specialist quality standard for mentoring and befriending projects. She has been involved in the field of mentoring and befriending for 25 years and is an experienced trainer, consultant and a qualified mentor/coach. Val previously worked for NCVO and the Mentoring and Befriending Foundation where she took a lead role in developing APS and the associated training courses. She brings a wealth of knowledge and experience of the good practice in mentoring and befriending to the workshops and training.

How to book

Discount code

APS members are eligible for a 20% discount. Please enter the promotional code: aps20

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