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92% of our members are small charities. Supporting you is a vital part of our work.
We answer about 500 enquiries a month, mostly from small charities. You can ask us questions about setting up or running your charity or voluntary organisation. Our friendly practical support team aim to:
Thank you. As a trustee of a small charity, it's reassuring to have access to information that is understandable and useable for us.
We respond to thousands of enquiries every year. Our team helps small charities and voluntary organisations make a bigger difference to their communities.
Trustees, staff and volunteers ask us things like:
We know that running a charity can be very demanding, both emotionally and interpersonally.
Our practical support team can direct you to online resources and external partners to help with interpersonal matters. However, they can’t get involved in individual disputes.
For these types of enquiries, we recommend the following resources.
Thank you so much for your assistance and for all of the links you have sent me to signpost our way through what has been a difficult time.
We know small charities make a big impact with limited resource - that's why we're here to help
Our wide range of events give you the opportunity to connect, collaborate, learn and share
Our help and guidance content includes step-by-step guides, downloadable templates and interactive tools to help you run your voluntary organisation
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