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About us

Find out about our services, the way we operate and how we champion voluntary action

Who we are

We’re the membership community for charities, voluntary organisations and community groups in England

Our services

Find out how we can support you, from support for small charities and training to consultancy and corporate relations

Venue hire

Discover our range of rooms available for hire.

Food and drink order form

Complete our quick form to arrange catering for your event

Why your organisation should get involved in The Big Help Out

Reasons and ways to support the nationwide campaign to get more people volunteering

Volunteering round-up: April 2024

The latest volunteering news, resources and dates for your diary

  • Involving volunteers

Governance round-up: April 2024

The latest charity governance news, resources and dates for your diary

  • Governance

The Voluntary Sector Manifesto

A manifesto for the voluntary sector ahead of the 2024 general election

  • Government and politics

Making sense of the local elections and what they mean for charities

  • Government and politics

Practical support bulletin: May 2024

Resources, events and information on the big issues affecting small charities

  • Digital and technology
  • Business planning and strategy
  • Funding and income

The inside track: May 2024

Our latest update on what’s happening in Westminster and how it might impact charities

  • Government and politics

Volunteering round-up: May 2024

The latest volunteering news, resources and dates for your diary

  • Involving volunteers

Governance round-up: May 2024

This month sees the launch of a consultation on the Charity Governance Code and new charity chair research

  • Governance

General election 2024: What charities should be doing

  • Government and politics

Handling conflict at work

Understand different types of workplace conflict, why conflict happens, and how to resolve it

  • Employing and managing staff

Developing effective teams

  • Employing and managing staff

Why teamwork is important

Why team working is especially important in voluntary organisations

  • Employing and managing staff

Developing team objectives and plans

How to develop a set of clear objectives and plans for your team

  • Employing and managing staff

Communicating with your team

Tips to help you communicate effectively with your team

  • Employing and managing staff

Building a positive team culture

Steps you can take to build a positive team culture

  • Employing and managing staff

Belbin's team roles: Understanding your team

Guidance to help you understand the balance of skills, abilities and aspirations in your team, so you can harness them effectively.

  • Employing and managing staff

Mental health and wellbeing: employers' responsibilities

Build your understanding of an employers' responsibilities for mental health and wellbeing

  • Employing and managing staff

Managing stress in your organisation

Learn how to recognise whether stress is an issue for your organisation, and get tips on how to manage it

  • Employing and managing staff

Supporting the mental health and wellbeing of your team

Familiarise yourself with the early signs of mental health problems and learn how to create a supportive working environment

  • Employing and managing staff

Project management in the voluntary sector (2 days)

This practical course is specifically tailored to the voluntary sector. It’s designed to give you all the principles and practical tools you need to plan, deliver and evaluate your project successfully.

Volunteers and the law (0.5 day)

This course will help you create a positive and inclusive experience for volunteers. The course will explore best practice in relation to safeguarding, data protection, health and safety, and equality

Designated safeguarding leads in charities (1 day)

This one-day training course provides an overview of the roles and responsibilities of safeguarding leads in charities in England.

Charity finance skills (1 day)

We know numbers can be daunting. Whether you are a staff member managing daily operations or a trustee overseeing governance, understanding your charity financial health is key to sustainable impact.

Leading change and transformation (1 day)

The voluntary sector operates in a fast-moving and uncertain environment. This one-day training focuses on leading change in a way that brings staff teams with you.

Boost your personal influence and impact (0.5 day)

Learn practical tools and techniques to increase your capability, confidence and impact when seeking to influence others – both within and outside your organisation

Managing people in the charity sector (2 days)

This course will equip managers in the voluntary sector with the skills and techniques they need to effectively manage paid members of staff

Charity trustee induction and refresher (2 x 0.5 days)

This course will give trustees an overview and understanding of charity governance, regulation and best practice

Outcomes and impact measurement (1 day)

Learn how to create an evaluation plan to better understand and demonstrate the difference your work makes

Leading external engagement (1 day)

This training will teach you how to raise your profile and the profile of your charity. You’ll learn how to improve your external engagement through network-building, collaboration, partnership development and effective communication.