You searched for
''

Supporting volunteers

How to support, supervise and get feedback from volunteers to improve their experience

  • Involving volunteers

Keeping volunteers

How to keep volunteers engaged and retain them at your organisation

  • Involving volunteers

Solving volunteer problems

How to recognise and address problems or issues with your volunteers

  • Involving volunteers

Dismissing a volunteer

How to dismiss a volunteer with fairness when other ways to solve a problem haven’t worked

  • Involving volunteers

Engaging and supporting young people to volunteer

Find out how other organisations have developed ways to engage young people in their volunteer programmes.

Valuing and developing volunteers

Guidance on training, accrediting and thanking volunteers

  • Involving volunteers

Thanking volunteers

How to thank your volunteers and show you appreciate their efforts

  • Involving volunteers

Training and development for volunteers

Make sure you offer the right volunteer training to help your volunteers do their roles

  • Involving volunteers

Accrediting volunteer learning

Acknowledge volunteers' training and experience through a certificate, accreditation or qualification

  • Involving volunteers

Employer-supported volunteering

How to support your staff to take part in volunteering opportunities

  • Involving volunteers

National service and volunteering: A guide to the Conservative party’s policy announcement

  • Government and politics

Introducing NCVO’s new president and ambassador

Learn more about our new president, Baroness Delyth Morgan, and ambassador, Lord Simon Woolley

  • Inside NCVO

The Voluntary Sector Manifesto: Raising our voice

  • Government and politics

What the general election manifestos mean for the voluntary sector

  • Government and politics

Civil society hustings highlights

A round-up of the key talking points from the only national hustings dedicated to the voluntary sector

  • Government and politics
  • Campaigning

General election 2024: What charities can expect from a Labour government

Our analysis of the election result and what it means for the voluntary sector

  • Government and politics

An open letter to Keir Starmer

Our chief executive, Sarah Elliott, shares our vision for the sector on behalf of our members

  • Government and politics

Labour’s priorities ‒ our guide for the charity sector

Our analysis of Labour's first few days in government and what their announcements could mean for the charity sector

  • Government and politics

AI and small charities: Be part of our collective learning journey

NCVO and Microsoft UK share findings from our recent artificial intelligence (AI) event – along with opportunities for ongoing learning

  • Collaboration
  • Digital and technology

King's speech 2024: What do charities need to know?

The King's speech sets out the new Labour government's priorities for the months ahead, following the party's general election victory.

  • Government and politics

What training is required?

Choosing the right safeguarding training for your organisation's needs

  • Safeguarding

Choosing a training provider

How to choose the right safeguarding training provider for your organisation

  • Safeguarding

Researching training

Useful questions you can ask when planning safeguarding training for your organisation

  • Safeguarding

Designing training in-house

How to design training in-house if you have safeguarding and training expertise within your organisation

  • Safeguarding

Introduction to safeguarding for trustees

Key safeguarding questions for trustees to consider

  • Safeguarding

Responsibilities of a lead trustee for safeguarding

Find out about a lead trustee for safeguarding's role and responsibilities

  • Safeguarding

About safeguarding reports

What are safeguarding reports and how can trustees work with them?

  • Safeguarding

Working with the CEO

How trustees can work with their organisation's CEO to ensure good safeguarding

  • Safeguarding

Responsibilities of a designated safeguarding lead

The responsibilities of a designated safeguarding lead and how they can ensure good practice

  • Safeguarding

What does the role include?

What are the roles and responsibilities of a designated safeguarding lead?

  • Safeguarding

Leading external engagement ( 1 day)

This training will teach you how to raise your profile and the profile of your charity. You’ll learn how to improve your external engagement through network-building, collaboration, partnership development and effective communication.

Tools and methods for measuring outcomes (1 day)

Get an introduction to data collection methods and practical guidance for evaluating your work

Supporting good governance (4 x 0.5 days)

This course will help you implement structures and processes to support trustees, and ensure systems are aligned with your organisation’s purpose and objectives

Recruiting volunteers (0.5 day)

This course will develop your skills and help you use a marketing approach to recruit volunteers

Authentic leadership (1 day)

This practical one-day course for aspiring and existing charity leaders will strengthen your understanding of authentic leadership, so you can lead with integrity and impact

Charity trustee induction and refresher (2 x 0.5 days)

This course will give trustees an overview and understanding of charity governance, regulation and best practice

Charity finance skills (1 day)

This course will help people with little or no financial background to feel confident in managing day-to-day charity finance

Safeguarding essentials for trustees (0.5 day)

This introductory course explains the key trustee responsibilities for safeguarding, following guidance from the Charity Commission

Developing a volunteer strategy (1 day)

Get an overview of the key tasks and considerations when creating a volunteer strategy. Learn how to develop a strategy that compliments your business plan and create a framework for building success

Mentoring and coaching skills (0.5 days)

This course provides an introduction to the key differences between mentoring and coaching. You’ll learn how to use both skills effectively to develop and support staff, volunteers and clients