How to support, supervise and get feedback from volunteers to improve their experience
How to keep volunteers engaged and retain them at your organisation
How to recognise and address problems or issues with your volunteers
How to dismiss a volunteer with fairness when other ways to solve a problem haven’t worked
Find out how other organisations have developed ways to engage young people in their volunteer programmes.
Guidance on training, accrediting and thanking volunteers
How to thank your volunteers and show you appreciate their efforts
Make sure you offer the right volunteer training to help your volunteers do their roles
Acknowledge volunteers' training and experience through a certificate, accreditation or qualification
How to support your staff to take part in volunteering opportunities
Practical ways to take part in Small Charity Week – from sharing your story to getting free training, funding support and expert advice.
A new report by NCVO and ACEVO sets out six key recommendations to make the Civil Society Covenant meaningful, based on feedback from over 1,000 organisations.
Explore how the 2025 Spending Review affects charities – including changes to welfare, school meals, NICs and local government funding.
View what some monitoring and evaluation frameworks look like for different organisations
Learn about which evaluation method will be best for the type of evaluation work you're doing
Find out about the process of choosing evaluation methods, and what some of those common evaluation methods are
Learn about what types of interviews there are and what to consider when running interviews
Learn about how to plan for and run focus groups
Learn about the basics of questionnaire design
Learn about different creative data collection methods and when they can be used
Learn what secondary data is and how to find it
Learn about how to generate evaluation findings and to report clearly in an appropriate format
Learn about how to analyse quantitative data