How to support, supervise and get feedback from volunteers to improve their experience
How to keep volunteers engaged and retain them at your organisation
How to recognise and address problems or issues with your volunteers
How to dismiss a volunteer with fairness when other ways to solve a problem haven’t worked
Find out how other organisations have developed ways to engage young people in their volunteer programmes.
Guidance on training, accrediting and thanking volunteers
How to thank your volunteers and show you appreciate their efforts
Make sure you offer the right volunteer training to help your volunteers do their roles
Acknowledge volunteers' training and experience through a certificate, accreditation or qualification
How to support your staff to take part in volunteering opportunities
The Foundation for Social Improvement and NCVO have reached an agreement to transfer the FSI’s key charity assets to NCVO when the organisation ceases activity on 3 May 2023
We share stories from people taking part in the Big Help Out and explain how you can get involved and make a difference in your community
This month we share reflections from our Governance Forum and introduce our new governance consultant
Amy Walton, small charity support manager, shares resources, free events, support and information on the big issues affecting small charities.
Share your experiences and views with decision makers ahead of the next general election
New Charity Interns project will be hosted by NCVO and offer paid internships to people aged over 50
Evaluation consultant Lucy Lernelius takes a deep dive into measuring the impact of volunteering
Director of strategic communications and insight, Saskia Konynenburg, shares ways to get involved in Volunteers' Week 2023
How to make volunteering accessible for people with learning disabilities and mental health conditions
An English version of the Charity Essentials tool, which can help you do a basic health check on how your organisation is performing
A Welsh version of the Charity Essentials tool, which can help you do a basic health check on how your organisation is performing
This page helps you get started in improving your organisations’ approach to equity, diversity and inclusion.
Using the Equality Act to understand your legal duties
This page is about how to respond to discrimination occurring in your organisation.
Risk management is a vital (and legal) responsibility for charity trustees. This page covers an introduction to the risk management process and the role insurance plays in protecting your organisation.
Principles that support charities to recognise and resolve ethical issues and conflicts, and make charities safer
Learn about what governance is and how it applies to charities
Learn about what a board is and how it works