How to write a volunteer agreement without creating an employment contract
What to include in volunteer induction training to help new volunteers get started
Guidance on how to support, engage and manage your volunteers
How to support, supervise and get feedback from volunteers to improve their experience
How to keep volunteers engaged and retain them at your organisation
How to recognise and address problems or issues with your volunteers
How to dismiss a volunteer with fairness when other ways to solve a problem haven’t worked
Find out how other organisations have developed ways to engage young people in their volunteer programmes.
Guidance on training, accrediting and thanking volunteers
How to thank your volunteers and show you appreciate their efforts
Our chief executive Sarah Vibert shares her thoughts on key findings from NPC’s new charity sector report
A survey of UK charities
An update on our influencing work, government policy and funding announcements
An update on our work to address the chronic underfunding of public services delivered by charities.
Key points from the budget and analysis of how it will impact the voluntary sector
Resources, events, support and information on the big issues affecting small charities
Our latest impact and evaluation support, guidance and training
The latest volunteering news, resources and dates for your diary
Our latest update on what’s happening in Westminster and how it might impact charities
The latest governance news, resources and dates for your diary
More information on eLearning resources, tools and systems
Use this page to learn about getting good survey response rates, get tips on survey design and compare different survey platforms.
Advice on how to choose digital tools for your voluntary organisation
Use this page to understand why you should plan software selection and how you should approach it.
Use this page to learn about the first steps you should take before you begin to think about new software. They help you set out what you already know.
Use this page to help you prioritise the things that matter most to your organisation and the people who'll use the new technology.
How to compare and consider different digital tools and software
Use this page to understand how to create a comparison grid (or assessment framework) and make decisions around digital tools
How to test and learn to make sure you're using the right tools in the right way
Use this page for practical tips on ways to drive software and technology adoption within your organisation.