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Why involve volunteers?

How volunteers can benefit your organisation and play an important role in your work

  • Involving volunteers

Writing a volunteering strategy

A volunteer strategy helps secure the support to help your volunteering do more

  • Involving volunteers

Equity, diversity and inclusion in volunteering

Understand how equity, diversity and inclusion affects volunteers and those they support

  • Involving volunteers

Planning for volunteers

How to set your organisation up to involve volunteers

  • Involving volunteers

Writing volunteer role descriptions

How to write volunteer role descriptions that show your volunteers' roles and responsibilities

  • Involving volunteers

Paying volunteer expenses

It’s good practice to pay back volunteers for expenses they incur while volunteering

  • Involving volunteers

Coordinating volunteers

Understand volunteer coordinator roles and decide how to support your volunteers

  • Involving volunteers

Safeguarding and volunteers

Help volunteers understand their role in safeguarding and their own right to be safe

  • Involving volunteers

Writing a volunteer policy

How a volunteer policy can benefit your organisation and what it should include

  • Involving volunteers

Getting volunteer insurance

Understand what insurance your organisation needs if it involves volunteers

  • Involving volunteers

Government policy and funding round-up: January 2023

This round-up will help you to stay informed about our influencing work, and any government policy and funding announcements

  • Funding and income
  • Government and politics

The challenges of charity banking

Banking is often one of the greatest day-to-day challenges faced by charities. Policy and insight manager Sam Mercadante explores the issue in more detail, and shares details of a new NCVO project

  • Financial management

Practical support bulletin: January 2023

Amy Walton, small charity support manager, shares resources, free events, support and information on the big issues affecting small charities.

  • Funding and income
  • Financial management
  • Responding to crises

The Road Ahead 2023: The ongoing impact of cost of living

In the first of our Road Ahead series, we consider what the cost of living crisis could mean for us all in the months ahead

  • Responding to crises

The Road Ahead 2023: Supporting staff, trustees and volunteers

As part of our Road Ahead series, we explore the issues affecting the people at the heart of our organisations

  • Employing and managing staff
  • Governance
  • Involving volunteers

The Road Ahead 2023: Keeping up the pace on equity, diversity and inclusion

In this Road Ahead article, we reflect on our shared commitment to better reflect and engage with the communities we serve

  • Equity, diversity and inclusion

The Road Ahead 2023: Adapting to political change

As part of our Road Ahead series, we consider how the voluntary sector responds to continuing political turbulence

  • Government and politics

The Road Ahead 2023: Responding to new laws and regulations

In the last of our Road Ahead series, we shine a spotlight on new laws and regulations that may affect you

  • Law and regulation

The Big Help Out: Why it matters and how to get involved

What you need to know about the Big Help Out: a campaign to get more people volunteering

  • Involving volunteers

Impact round-up: Winter 2023

Evaluation consultant Carol Jennions looks at wellbeing evaluation and shares useful resources alongside some exciting new training opportunities

  • Impact and evaluation

Managing staff who work remotely

Guidance to help you lead or manage people who work remotely

  • Employing and managing staff

Handling conflict at work

Understand different types of workplace conflict, why conflict happens, and how to resolve it

  • Employing and managing staff

Developing effective teams

  • Employing and managing staff

Why teamwork is important

Why team working is especially important in voluntary organisations

  • Employing and managing staff

Developing team objectives and plans

How to develop a set of clear objectives and plans for your team

  • Employing and managing staff

Communicating with your team

Tips to help you communicate effectively with your team

  • Employing and managing staff

Building a positive team culture

Steps you can take to build a positive team culture

  • Employing and managing staff

Belbin's team roles: Understanding your team

Guidance to help you understand the balance of skills, abilities and aspirations in your team, so you can harness them effectively.

  • Employing and managing staff

Mental health and wellbeing: employers' responsibilities

Build your understanding of an employers' responsibilities for mental health and wellbeing

  • Employing and managing staff

Managing stress in your organisation

Learn how to recognise whether stress is an issue for your organisation, and get tips on how to manage it

  • Employing and managing staff

Advanced project management (1 day)

Are you confident in your general project management skills but looking to strengthen your expertise? This course moves beyond the basics of project management to better understand techniques, activities and principles within a charity context.

Leading change and transformation (2 days)

This practical two-day course for aspiring and existing charity leaders will teach you how to adapt to an ever-changing environment. Learn how to successfully deliver meaningful change to improve your team or organisation

Advanced data protection (2 x 0.5 days)

This advanced course is specifically for data protection leads or officers in charitable organisations.

Good practice in volunteer management (1 day)

This course provides an introduction to the key principles of good volunteer management and how to apply them in your organisation

Managing people in the charity sector (2 days)

This course will equip managers in the voluntary sector with the skills and techniques they need to effectively manage paid members of staff

Governance Forum

Our Governance Forum is a space for charity governance professionals and those who support good governance to come together, learn and network

Boost your personal influence and impact (0.5 day)

Learn practical tools and techniques to increase your capability, confidence and impact when seeking to influence others – both within and outside your organisation

Charity finance strategy (1 day)

This course will give you an overview of how to build a simple finance strategy. We’ll introduce tools to help you build the financial resilience of your charity

Data protection essentials (2 x 0.5 days)

This essentials course is suitable for anyone within an organisation that handles the personal data of staff, service users, beneficiaries, volunteers, customers, members or supporters, and needs to know the basics of data protection for voluntary organisations.

Safeguarding essentials for trustees (0.5 day)

This introductory course explains the key trustee responsibilities for safeguarding, following guidance from the Charity Commission