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Quality standards offer organisations, both in and outside the voluntary sector, an externally-verified seal of approval including Investing in Volunteers, Trusted Standard, Charity Essentials and the Approved Provider Standard

Involving volunteers

Organisations have been awarded the Trusted Charity Mark

From online training and practical guidance to written resources and consultancy, we provide all the tools you need to serve your charity in the most effective way

Our Service Directory connect members with specialists who can save our members time and money. Each specialist has experience working with charities and voluntary organisations.

Finance
HR and recruitment
IT and data protection

We have four goals to focus our activity, all underpinned by our values

Information on our governance, trustee board and committees

Download and read our annual reports and accounts

How to make a complaint if you're unhappy with any part of our service

Find out more about our current trustee elections and upcoming AGM

Inside NCVO

Involving volunteers

Responding to crises
Collaboration
Involving volunteers

Governance
Equity, diversity and inclusion
Inside NCVO

Involving volunteers

Governance
Law and regulation

Funding and income
Impact and evaluation
Responding to crises

Inside NCVO
Collaboration
Involving volunteers

Law and regulation
Government and politics

Responding to crises

Involving volunteers

How to conduct interviews

Safeguarding

How to carry out pre-employment checks

Safeguarding

Safeguarding for onboarding, training and support

Safeguarding

How to conduct exit interviews safely

Safeguarding

Safeguarding questions to use during interviews

Safeguarding

How you can support safeguarding for your organisation, internally and externally

Safeguarding

How to communicate about your organisation's work safely

Safeguarding

How to make safeguarding a central part of your fundraising

Safeguarding

Making sure you’ve covered important aspects of safeguarding when fundraising

Safeguarding

What are the safeguarding risks associated with different types of fundraising?

Safeguarding

Learn Practical tips to ensure you are successful in your funding bid applications.

Get an introduction to data collection methods and practical guidance for evaluating your work

This course will give trustees an overview and understanding of charity governance, regulation and best practice

This practical session will build your awareness of different types of reporting and support you to tell a compelling story through your reporting

This course will develop your skills and help you use a marketing approach to recruit volunteers

This course will equip managers in the voluntary sector with the skills and techniques they need to effectively manage paid members of staff

All voluntary organisations have a duty to keep the people they work with safe from harm. This course introduces the basics of safeguarding within a charity context in England and highlights effective safeguarding practice

This course will introduce processes and tools to help ensure that decision-making is responsive to your environment and focused on the most important issues affecting your organisation

Get an introduction to data collection methods and practical guidance for evaluating your work

This advanced course is specifically for data protection leads or officers in charitable organisations.

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Successful funding applications (0.5 day)

Tools and methods for measuring outcomes (1 day)

Charity trustee induction and refresher (2 x 0.5 days)

Better impact reporting (0.5 day)

Recruiting volunteers (0.5 day)

Managing people in the charity sector (2 days)

Safeguarding essentials in charities (1 day)

Strategic planning: tools for decision making (1 day)

Tools and methods for measuring outcomes (1 day)

Advanced data protection (2 x 0.5 days)

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