Organisations have been awarded the Trusted Charity Mark
From online training and practical guidance to written resources and consultancy, we provide all the tools you need to serve your charity in the most effective way
Our Service Directory connect members with specialists who can save our members time and money. Each specialist has experience working with charities and voluntary organisations.
We have four goals to focus our activity, all underpinned by our values
Information on our governance, trustee board and committees
Download and read our annual reports and accounts
How to make a complaint if you're unhappy with any part of our service
Find out more about our current trustee elections and upcoming AGM
Policy and insight manager Sam Mercadante considers the implications of the Autumn Statement for charities
Latest updates on our influencing work, government policy and funding announcements
Research exploring the volunteering experiences and perspectives of people from the global majority
The latest resources, events and training to help your organisation with its impact and evaluation
The latest volunteering news, resources and dates for your diary
New inclusion and campaigning resources, a chance to help shape investment principles, and dates for your diary
It is with much love and respect that we pay tribute to our colleague and friend, Michelle Curtis, who passed away unexpectedly in November.
How charities can harness the power of our collective voice in 2024
Resources, events, support and information on the big issues affecting small charities
Latest updates on our influencing work, government policy and funding announcements
The steps you should take when shortlisting and interviewing applicants
Guidance on making a provisional offer of employment and conducting checks
How to set up a good induction and probation programme
How to help your team maintain and improve their performance at work
How to set effective objectives and behaviour standards for your team
How to give your team effective feedback
How to develop effective learning and development plans
Guidance to help you motivate and engage your team
Tips to help you plan and run effective one-to-one meetings and appraisals
Guidance to help you address and manage poor performance in the people you manage